This service is a SCAM!
- Exchange
Anonymous exchange: Exchange Bitcoin to Monero and vice versa.
- majesticbank.ru
- majestictf...n2aaebldad.onion
- majesticbank.is
- majesticbank.at
- majesticbank.sc
Scores
- Guaranteed no KYC
- Terms explicitly state KYC will never be requested.
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Potential risk -20 -25
The service is operating abnormally, or shows exit-scam patterns. AVOID using it while this attribute is in place.
-20 Privacy-25 Trust -
Is SCAM 0 -30
Confirmed as a SCAM or not what it claims to be. Read more about the listing statuses.
Check out the proof.
0 Privacy-30 Trust -
Poor or no customer support 0 -5
The service does not offer customer support, or the quality of service provided by the support team is slow, inadequate or unsatisfactory.
0 Privacy-5 Trust -
Slow processing times 0 -4
Users often experience slower-than-desired processing times with this service.
0 Privacy-4 Trust -
Source code is private 0 -1
The service’s source code is not public, so it cannot be reviewed or audited by the community. This limits transparency.
0 Privacy-1 Trust -
Guaranteed no KYC +25 0
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Identity-Free registration +10 0
Users can create accounts without giving personal information (such as full name, address or phone number). Note that some services might initially allow this, but they may subsequently request personal information (i.e. Automated flagging systems, Shotgun KYC…).
+10 Privacy0 Trust -
Refunds do not require KYC +5 +5
The refund process of these services does not require the completion of a Know Your Customer (KYC) procedure or the disclosure of personal information.
+5 Privacy+5 Trust -
Accepts Monero +5 0
This service accepts Monero, a privacy-focused cryptocurrency that provides enhanced anonymity.
+5 Privacy0 Trust -
Has Onion or I2P URLs +5 0
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No registration needed +5 0
Users can access and use the service without creating an account. This enables a faster and more convenient user experience while also offering enhanced privacy and anonymity.
+5 Privacy0 Trust -
Mature service 0 +5
This service has been operational for 3 years. While this indicates stability, it is not a future-proof guarantee.
0 Privacy+5 Trust -
Own liquidity 0 +2
The service provides its own liquidity for swaps, meaning it does not depend on external, third-party sources.
0 Privacy+2 Trust -
No JavaScript needed +1 0
The service does not require the user to enable JavaScript in order to access and use its features.
+1 Privacy0 Trust -
Archived 0 0
Archived service, no longer exists or ceased operations. Information may be outdated.
0 Privacy0 Trust -
API available 0 0
An API is available for programmatic interaction with this service.
0 Privacy0 Trust -
Telegram bot available 0 0
- Base score +50 +50
Overall = 60% Privacy + 40% Trust (Truncated)
Terms of Service Review
Not available on scam services
Events
View all-
Ongoing since
Admin is not responding
MajesticBank admin has not been online in the last 4 days. The admin did refund some users on the day of the incident, but it seems like he won't come back online. Many users have still pending refunds. For this reason, we are marking MajesticBank as scam until further updates.
Source -
Verification update
Verification status changed from APPROVED to VERIFICATION_FAILED
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From to
MajesticBank has shut down
MajesticBank has made an official statement that they have shut down operations. If you have a pending or stuck order, contact them on telegram or mail.
Source -
Refunds are being sent
Some users started reporting they are receiving refunds. If you have a pending transaction with MajesticBank, contact them by email or Telegram within the next 30 days.
Source -
From to
Stuck exchanges
AVOID using MajesticBank until further notice. Transactions are stuck due to an unresolved issue since 2 days ago, and support is unresponsive.
Source -
Verification update
Verification status changed from VERIFICATION_SUCCESS to APPROVED
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Attribute added
Attribute "Potential risk" was added to Majestic Bank
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Attribute added
Attribute "Identity-Free registration" was added to Majestic Bank
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Attribute removed
Attribute "Non-custodial wallet" was removed from Majestic Bank
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Attribute removed
Attribute "Basic Customer Support" was removed from Majestic Bank
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Attribute added
Attribute "Poor or no customer support" was added to Majestic Bank
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Attribute removed
Attribute "Strict no-KYC policy" was removed from Majestic Bank
Verification
Learn moreConfirmed as a SCAM or not what it claims to be.
Comments
IT SHOULD MARK AS A SCAM SITE, ADMIN EXIT AND GONE, HE SCAMMED ALL OF US. @PLUJA DONT EVEN UNDERSTAND YET.
The site is already down, however I have marked them as SCAM since they are not replying for days now. Until further notice, it will be marked as such..
Hi, I have messaged them on Telegram with no response. Funds are stuck since few days now. Can you please help!
Hey Pluja could you please also send my order ID to the admin, Thank you <3 * btw has the admin started responding yet?
I am sending all order IDs from users that report here, however, the admin still has not replied. I have marked MajesticBank as scam until the admin gives an answer and completes refunds.
Hi, I put an order in a week ago and I havent recieved XMR or a BTC refund yet, could you please share my order ID with the admin - thank you so much for your help.
I am sending all order IDs from users that report here, however, the admin still has not replied. I have marked MajesticBank as scam until the admin gives an answer and completes refunds.
Hi pluja, can you share my order ID within the admin? I have no telegram account. Thank you for your work :)
I have shared your order ID with the admin. However, he has not responded since a day ago.
It’s been days my order is stuck, i sent BTC and waiting for XMR. I also tried to send a message on telegram and email but they are not responding.
I have shared your order ID with the admin. However, he has not responded since a day ago. Note that the official majesticbank telegram is @majesticbank
@majesticbank_so
Ask for a refund via telegram
Added context: The official MajesticBank telegram account is @majesticbank
Can admins help with my order, haven’t received a refund.
I have shared your order ID with the admin. However, he has been offline for some hours. Note that the official majesticbank telegram is @majesticbank
Dear admins, please assist on my Order Id as I have the same issue as everyone - no reply or refund.
I have shared your order ID with the admin. However, he has been offline for some hours. Note that the official majesticbank telegram is @majesticbank
upd: it seems their specified email at github has been shutted down. really need your help.
@majesticbank_so
Ask for a refund via telegram
Added context: That is not the official MajesticBank telegram. It’s @majesticbank
Hi Admin please assist with my order id. My funds were sent to them and confirmed shortly before they shut down.
I have shared your order ID with the admin. However, he has been offline for some hours. Note that the official majesticbank telegram is @majesticbank
@majesticbank_so
Ask for a refund via telegram
Added context: That is not the official MajesticBank telegram. It’s @majesticbank
Dear admins, please assist on my Order Id as I have the same issue as everyone - no reply or refund
Order Id sent to MajesticBank
G2ACAAUKG345 exchange waited 12 hours, wrote to the mail, but no one responded, after another 24 hours I find out about the continuation of their work, and the funds still remained with th em, no one responded to the mail, wrote in telegram, please help
I have shared your order ID with the admin. However, he has been offline for some hours. Note that the official majesticbank telegram is @majesticbank
I used the service for the first time. One day of silence, and on the second day, I found out they had stopped their activities. No responses to my ticket. Neither a refund nor a credit. That’s what I call bad luck
Please read their official statement: https://github.com/monero-project/monero-site/issues/2496
Ask for a refund via telegram or mail. I will share your Order ID with them too.
I messaged them on Telegram on July 22nd, but the message still hasn’t been read. Thanks for reaching out to them regarding my transaction!
their tor site is disconnected too,
MajesticBank has made an official statement that they will be shutting down operations.
https://github.com/monero-project/monero-site/issues/2496
About refunds in the official statement:
“There are some pending orders which will be refunded with premiums ranging from 100-500 USD based on value. Channels to go trough are either Telegram @MajesticBank or email info@majesticbank.so. Refund period is 30 days.”
It’s been over 48 hours. My request still hasn’t been paid. Support is not responding.
We have reported all affected kycnot.me users to MajesticBank. They say your order has been refunded. Please check your wallets and report back!
MajesticBank has made an official statement that they will be shutting down operations.
https://github.com/monero-project/monero-site/issues/2496
About refunds in the official statement:
“There are some pending orders which will be refunded with premiums ranging from 100-500 USD based on value. Channels to go trough are either Telegram @MajesticBank or email info@majesticbank.so. Refund period is 30 days.”
Been waiting 24h for my “priority” exchange.. will reply when i got funds
3 days now.. was glad for a while when he reply on telegram and asked for btc address to make refund, but still nothing have come to wallet and no contact on telegram or email..
Yes, the admin is not replying. Let’s hope he comes back online… He did some refunds (confirmed by some affected users) on the day of the issue…
made contact with MajesticBank on telegram, he asked some info about the swap, and later asked for btc address for refund, was about 5 hours ago still havent got any refund, asked when it would be sent but havent got any answer maybe got delayed due to many transaction to deal with or someting, will update this..
MajesticBank has made an official statement that they will be shutting down operations.
https://github.com/monero-project/monero-site/issues/2496
About refunds in the official statement:
“There are some pending orders which will be refunded with premiums ranging from 100-500 USD based on value. Channels to go trough are either Telegram @MajesticBank or email info@majesticbank.so. Refund period is 30 days.”
tried yesterday to write to telegram support, and still no answer.. and now i just made an support ticket and hope for the best..
SCAMMM , TRANSACTION F79TM2NOZOR7 , I DIDNT RECEIVE MY FUNDS AFTER 72 HOURS, NO ANSWER IN SUPPORT
We have reported all affected kycnot.me users to MajesticBank. They say your order has been refunded. Please check your wallets and report back.
My exchange is also not processed for over 2 days now. support not replying
We have reported all affected kycnot.me users to MajesticBank. They say your order has been refunded. Please check your wallets and report back.
Yes, my order has indeed been refunded now. good luck with new ventures MajesticBank admin
over 48 hours since intitial transaction. no response to support ticket. message unread in telegram support.
been waiting 13 hours no reply from majestic bank on support tickets, telegram or jabber
16k exchange not completed after 15 hours. Support is not responding. What’s happening?
44 hours update: Got a refund after contacting them. Good luck to everyone!
40 hours update: Exchange not completed, no response from support, site closed. Seems exit scam.
Hi. I have contacted MajesticBank but I am not getting any replies. Both clearnet and tor sites seem to be up for me. An alert banner has been set, if we get no reply in 24h time, we will be labeling MajesticBank as scam.
It took 18 hours to get my funds. Avoid this no sense slow processing site.
10k Exchange stuck since a couple of hours. Its unfortunate since I am in a hurry. Like previous people said: this exchange is not automated. Maybe the info should be updated to clarify this because currently it says ‘automated exchanges’. Hoping someone of the support will read this soon to resolve. Thank you guys!
Update: 28 hours after blockchain confirmation the exchange has completed.
Sharing the procedure for others, so they know what to expect:
After around 23 hours the Support had replied to my ticket “Sorry for delay, give us few moments please”. 4 hours later they asked after refund address which I immediately provided. Around 1 hour later the exchange was completed (no refund was made).
Conclusions:
- Not all of their exchanges are automated (I assume for smaller amounts they are automated)
- You have to expect considerable waiting times.
- Completion of exchange does not always seem to be guaranteed (since they offered me a refund).
- They are NOT scammers. (most important)
At least there is no KYC which we should all be happy about. I will use them again if I am not in a hurry. And even though it took long, I want to say a general thank you to Majestic Bank for offering this service, which might be not easy to operate. Keep it up!
I’m surprised by the other comments here saying that trades get stuck for hours. I’ve been using Majestic for a long time and literally never had that happen.
What amounts were you exchanging? Maybe only big amounts are processed manually? For small amounts my exchanges were also automatic.
Thank you!
what is going on with your delays been waiting 24hours no reply from support ticket, jabber, or telegram
Completed quickly. No problems. And didn’t need to contact support.
5 hrs and i just received my xmr, very bad experience, definitely don’t recommend using…
We apologize for the delay. Sometimes swaps take extra time during very high demand.
Using this service for half a year, sometimes with significant sums. On their website they stated that their exchange is automated, but in fact 8\8 times my exchange was processed only after i wrote support and received their response so i can make a conclusion that their exchange not automated at all. Usually waiting times was 2-4 hrs depending on how fast support will come online. Yesterday (15.07) i sent them about 7k usd to exchange btc to xmr about 23:00 by UTC +1 and as for now - 10:40 (16.07) i still didn’t get my coins and support wasn’t online yet.
In terms of Trust, no KYC politics and exchange volumes - service is good. In terms of exchange speed - awful.
As for now, 6h passed since my original post, i still didn’t got my coins. Support answered me in tg with “Few moments please” 2h ago and after this message they again went offline. Meh.
I’m experiencing the same problem my BTC to XMR exchange hasn’t arrived, and I’m left waiting with no updates. support not even available? I initially chose this service because it was highly rated on kycnot.me!!! but now it feels like they aren’t taking this issue seriously. What’s the point of waiting ??
How is it possible that a site rated 9 points overall as excellent can be so slow and take an extremely long time to deliver my coins? Additionally, the chat support is unresponsive. Although I eventually received my coins, the process was very slow, and I have warned others about this issue!!!!
We don’t rate the User Experience, we rate the privacy-friendlyness, trust, and anti-KYC practices of the services. Although we have a “Slow processing times” attribute (which MajesticBank has), it has little relation to the KYC and privacy practices.
have you heard from majesticbank, they still have left me and others hanging for over 24 hours with zero support
Why is the rate for ‘slow processing times’ set so low at -2? Don’t you think this is an important issue? I believe it should be at least -8 to ensure that service owners take it seriously.
yeah this user saying make sense, @pluja what you trying to hide? because of this issue I waited 4 hours to exchange done, is it good?
I don’t try to hide anything. As I already mentioned, we rate the privacy-friendlyness, trust, and anti-KYC practices of the services. The slow service has nothing to do with this, since MajesticBank has always been solving the user issues and completing trades (very slow, but they do…). I have increased to -4, but I still think that user experience is not what we rate here, and for this there are the user comments, the attributes and so.
Used to work great but stopped working a couple of weeks ago. When doing XMR –> BTC, I keep having the message “Something went wrong. Try to generate new circuit or get back to homepage”. Support is very slow and unhelpful.
Added context: Comment has not provided any evidence of having interacted with the site, for this reason the rating is disabled.
I’m getting “429 Too Many Requests” errors and can’t access my payment ID or order ID. My money hasn’t arrived after several hours. How can I resolve this issue?
It seems you were accidentally flagged by our DDoS protections, sorry about this. If your swap is still processing please create a support ticket on the website or reach out on Telegram (https://t.me/majesticsupport).
The clearnet site was offline for me today all day, but the telegram bot worked ok
We’re glad you were able to find a way to use our service. Thank you for the 5 stars.
The exchange was very slow; I only received my coins after several hours. I do not recommend using this service.
We apologize for the delay. Sometimes swaps take extra time during very high demand.
LTC/BTC completed under 20 minutes, very fast exchange
Had a little problem with transaction and support helped me immediately. Great service!
Telegram bot notifications are still broken, but works great otherwise
I used their Telegram bot, but now both my funds and the chat have disappeared. The chat is unresponsive, and I have no idea what’s going on. What kind of service is this? Where is my money? SCAM????
Added context: The user was using a fake MajesticBank bot. The official bot is @MajesticBank_BOT.
Hi, do you have any evidence of your claims? Have you contacted their support?
my funds and the chat have disappeared. Where is my money?
Unfortunately, this isn’t our bot. Our bot is called @MajesticBank_BOT and is available at: https://t.me/majesticbank_bot
Very quick exchange that is easy to use and has an solid support team!
I used their Telegram bot and the trade completed quickly, but the trade status checking in the bot is broken.
Thank you! Our specialists will investigate the issue you reported.
I’ve used Majestic Bank multiple times and never had a problem. The no-KYC policy is a major plus, and the swaps always went through securely. Even when I had a small delay once, support followed up quickly. One of the few services I actually trust for Monero swaps.
I’ve made some exchanges on majestic and they’ve always gone smooth and easy
Seven 5 star reviews all come in on the same day for Majestic. Legit? Yea, right….
We found several short reviews with vague claims about the exchange and support. Many repeated the same points and were posted alongside other five-star reviews in a short time span. We marked some of them as suspicious.
These people are crypto heroes, they funded Haveno with their own money so we can enjoy free p2p swaps today !!!
Thank you for all you have done for Monero so far
Works great in the telegram bot
Thank you! We’re glad you like our bot (https://t.me/majesticbank_bot)!
I had an issue and contacted the telegram support, good experience of speed and assistance from the support team!
Majesticbank is not majestic and it is not a bank. Once I swapped with them and the funds came in tainted. Luckily I was able to get rid of it.
We’re very sorry about this.
Our coins are clean, but because some chain analysis companies might flag them anyways we encourage users to reach out by opening a ticket on the website or to reach out to our support staff on Telegram (https://t.me/majesticsupport) and we’ll swap out the coins you got from us for different coins.
Half the time swaps at Majestic will take way longer than expected. Multiple times I had to actually contact their support just to get the swap going. I abandoned using their services after multiple issues. You can see they are having a bad time because they release their volume on their website and it is always shrinking. A bad sign! Should have treated customers better!
Did some transaction. Set speed to “Priority”, but still waiting.
Transaction completed in approximately 12 hours, but I received far less than what was mentioned I will receive :( Verdict: So far so good. Know that the transaction will take much time, also know you might receive less than you are supposed to receive. They took about 28$ from a bit over 600$ transaction.
You are not the first one to have them skim money off your transaction. Shady company to say the least.
https://www.reddit.com/r/Monero/comments/yhccqi/majestic_bank_short_changing_again/
I did an XMR to LTC transaction. After some hours of saying funds received and processing, it changed to funds sent with a transaction ID. Problem is the transaction ID is not a valid LTC transaction ID. I opened a support ticket more than 8 hours ago. No response so far. Also, having to go through Telegram to get action on support is not good for an exchange that is supposed to be no KYC.
Hi, this is something that has already happened before to other MajesticBank users. They make use of Litecoin’s MWEB, which is the extension block. This is why the TXID is different, and you can’t search for it. Many centralized exchanges will block MWEB transactions, because their history can’t be traced. I will add a warning about that.
Thank you for the explanation. As you said, seems the exchange the LTC was sent to rejected the fiat transaction. Merchant sent me a screen shot showing failed. Now I’ve lost the LTC. Cannot recommend Majestic Bank. Nowhere did they say they were sending the LTC from an MWEB address or even explained what was going on with the TX ID. Also, not that it matters, but the amount they say was sent is slightly different than what the blockchain shows. Finally, ~24 hours later and no response to my support ticket even though their main page has said “Support status - Online” the whole time.
Really great support, they replied instantly and handled everything very fast
Great service, support team was very patient with me and resolved my issue!
Transaction happened flawlessly, no javascript needed to access their website, preffered way to access it is through tor, absolutely impressed.
They recieved the BTC over 4h ago.. Status: Funds received, processing payment. That’s not normal, right?
No one answered the Support ticket I opened. I’m starting to get worried. I never had this much of a problem on other platforms before. If it isn’t beeing resolved soon and/or I do not get an explanation from Support, it’s probably a scam!
Hi, I took a look at the exchange ID you shared, and it now appears as completed. I assume the issue is solved, can you confirm? MajesticBank has very slow processing times.
They have sponsored Monerokon in the past and they are mid-tier sponsors this year.
Good service and trusted by most Monero users afaik.
most slow support. most slow exchange. i really made a mistake using this service.
I have a XMR-BTC transfer that has been blocked for over 20 hours. I submitted a support ticket and contacted the telegram and haven’t gotten a response
Hello, from the order ID you shared, I see the order is completed and by looking at the address it seems like the funds were sent. Has this been solved?
Yes, as soon as I posted this comment they responded to me on telegram and sent the bitcoin
I have 2 big exchange currently blocked for more than 24h … also the previous one took ~30 to 1 hour.
Contacted support on ticket and Telegram after 2 hours but no answer yet … Keeping updated
Hi, I’ve also contacted their support and shared a link to this comment. I noticed you included the same Order ID twice, I assume it’s likely a copy/paste error.
Yes you’re right copy/paste error, is it safe to post it here ? anyway the correct one is in the telegram message and ticket.
Thank you for your response !
You can share it here, but it will be public and anyone will be able to see it. If you’re not okay with that, you can contact me via SimpleX or otherwise I think with the one you shared is okay, just keep screenshots of the order pages and let’s wait, usually support although sometimes very slow, replies within a few days
They sponsored Monerokon before so that’s good. They got missing a few times, when people were left wondering if they had exit scammed, but it was probably their team doing hacker stuff to remain hidden.
Thank you for recognising our support of Monerokon! We were offline briefly in the past, but no user funds were ever lost.
Majestic’s support might be a bit unresponsive sometimes, I’ve faced some issues in the past. However I still recommend Majestic for it’s anonymity, which is great! We could have more projects like that in the community!
Very good service, support is also very helpful!
Used 4 times. Worked great 4 times.
All worked good, smooth and fast
I don’t like that they offer support on Telegram, it would be great if they used SimplexChat.
Added context: MajesticBank also offers internal ticketing and email for support contact.
We recommend the use of our support tickets available on the website. Our contact page has other ways of reaching out too: https://majesticbank.sc/contact-us
uBlock Origin has prevented the following page from loading: https://majesticbank.sc/contact-us Because of the following filter: ||majesticbank.sc^ Found in: HaGeZi’s Ultimate DNS Blocklist
Scrennshot: https://files.catbox.moe/y9lu43.png
For a fast reply if you’d like to contact them directly, I suggest sending a direct message to their support account on Telegram. The handle is @MajesticSupport.
currently have unfulfilled order for 15 hours and support is unresponsive
lost access to my other account answer is yes the issue was resolved, but for 20 hours nothing was happening, i emailed them, opened a ticket and texted them on telegram, after around 22h after the initial transfer i got a telegram response “checking, sorry for delay” after which swap was made. I was very frustrated considering that the swap was for 30k and i dont feel comfortable with losing 30k, thankfully in the end i was sent my money
Hi, the swap ID you shared appears as ‘Completed’. Was the issue solved? Where did you try to contact support?
Overall, a reliable exchange with good liquidity and never requiring KYC. However, transaction times are often slow, so I wouldn’t recommend it if you need a quick swap. Support can be sluggish as well, but they do respond when you submit a ticket. I haven’t tried other ways to contact support.
Thank you! We’re sorry about trades sometimes taking a little longer. This usually happens when demand is exceedinly high and we have a hard time keeping the liquidity reserves full while keeping our users’ privacy a top priorty. On the other hand - when this happens, we often provide 0 fee swaps in the opposite direction.
This service is listed on official monero website as a sponsor, it says it all. First time when I used the site, it was clear to me this is a unique service. Thank you team for your hard work. Keep it going
Added context: Monero sponsors page
extremely slow i have lost money because of how slow they operate sometimes it feels like they hold the funds until the exchange rate is the best for them expect to wait hours to receive your funds if you transact with them
@majesticbank_so
Ask for a refund via telegram or mail. I will share your Order ID with them too.
Added context: That is not the official MajesticBank telegram. It’s @majesticbank
majestic bank crypto exchanges frustrating and insecure. The process is confusing and so slow, and the lack of proper verification made me feel uneasy. Slow and unreliable, definitely not what I needed!
Added context: Comment lacks specific evidence or examples to support claims. User provided an invalid Order ID.
Please share an order ID so we can verify you really used their service. Thank you!
This user is clearly spreading FUD if they shared an invalid order ID.
Very helpful customer support, helped me when I needed it, and it’s easy to use. Highly recommend!
Added context: We found several short reviews with vague claims about the exchange and support. Many repeated the same points and were posted alongside other five-star reviews in a short time. Marked as suspicious.
Best exchange, support is very helpfull!
Added context: We found several short reviews with vague claims about the exchange and support. Many repeated the same points and were posted alongside other five-star reviews in a short time. Marked as suspicious.
BTC to XMR completed after 1 conf. No issues
Added context: We found several short reviews with vague claims about the exchange and support. Many repeated the same points and were posted alongside other five-star reviews in a short time. Marked as suspicious.
2 days later still not received my funds. Support unresponsive.
Added context: This comment is exactly the same text as this other comment. The user has not provided any Order ID to check wether the claims are true.
Hello everyone, please remain calm.
I personally do not believe that MajesticBank is a scammer, but it appears that something unexpected has happend possibly an arrest, a raid or another unexpected event. At this point, the best action for us to wait patiently for more information.
Update:
I regret to inform the community that I am retaking my previous statement and now I believe that MajesticBank exit scammed. This is very unfortunate and damaging to his reputation. Many people have been scammed because of this, and I apologize to everyone who affected.