spectral_hysterectomy_2722

Update: 28 hours after blockchain confirmation the exchange has completed. Sharing the procedure for others, so they know what to expect: After around 23 hours the Support had replied to my ticket "Sorry for delay, give us few moments please". 4 hours later they asked after refund address which I immediately provided. Around 1 hour later the exchange was completed (no refund was made). Conclusions: - Not all of their exchanges are automated (I assume for smaller amounts they are automated) - You have to expect considerable waiting times. - Completion of exchange does not always seem to be guaranteed (since they offered me a refund). - They are NOT scammers. (most important) At least there is no KYC which we should all be happy about. I will use them again if I am not in a hurry. And even though it took long, I want to say a general thank you to Majestic Bank for offering this service, which might be not easy to operate. Keep it up!

What amounts were you exchanging? Maybe only big amounts are processed manually? For small amounts my exchanges were also automatic.

10k Exchange stuck since a couple of hours. Its unfortunate since I am in a hurry. Like previous people said: this exchange is not automated. Maybe the info should be updated to clarify this because currently it says 'automated exchanges'. Hoping someone of the support will read this soon to resolve. Thank you guys!