- VPN
High-speed VPN available with multiple protocols, with strict no-logs policy and based in Switzerland.
Scores
- KYC on authorities request
- No routine KYC, but may cooperate with authorities, block funds or implement future KYC requirements.
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KYC on authorities request -5 0
No routine KYC, but may cooperate with authorities, block funds or implement future KYC requirements.
-5 Privacy0 Trust -
May suspend your account 0 -4
The service reserves the right to suspend or limit access to your account. For example, if you have overdue payments or you violated the service’s ToS.
0 Privacy-4 Trust -
Account required -1 0
Users require creating an account with the service in order to access and use its features.
-1 Privacy0 Trust -
Identity-Free registration +10 0
Users can create accounts without giving personal information (such as full name, address or phone number). Note that some services might initially allow this, but they may subsequently request personal information (i.e. Automated flagging systems, Shotgun KYC…).
+10 Privacy0 Trust -
Verified 0 +10
Thoroughly tested and verified by the team. But things might change, this is not a guarantee. Read more about the listing statuses.
Check out the proof.
0 Privacy+10 Trust -
Strict no-log policy +5 +3
The service has a strict no-log policy, which means that it does not collect or store any information about its users.
+5 Privacy+3 Trust -
Open source code 0 +7
The source code of the service is publicly available and licensed as open-source. This allows the community to audit the service, though it doesn’t guarantee security or quality.
0 Privacy+7 Trust -
Has Onion or I2P URLs +5 0
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Audited 0 +5
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Good Customer Support 0 +5
Customer support for this service is usually fast and helpful. They answer questions fast and solve problems.
0 Privacy+5 Trust -
🇨🇠Legally registered 0 +2
Legally registered as Proton AG in Switzerland.
0 Privacy+2 Trust -
JavaScript needed 0 0
The service requires the user to enable JavaScript in order to access and use its features.
0 Privacy0 Trust -
Mobile app available 0 0
- Base score +50 +50
Overall = 60% Privacy + 40% Trust (Truncated)
Terms of Service Review
Proton prioritizes privacy with end-to-end encryption. They cooperate with authorities for illegal activities. Refunds are typically within 30 days but only one per user. Free accounts inactive for 12 months may be deleted.
Account Suspension
Proton may immediately suspend or restrict accounts engaged in unauthorized activities, including illegal content (e.g., CSAM), spam, or using fraudulent payment means. This can lead to loss of all payments and credits.
Data Recovery
Due to the encrypted nature of the Services, Proton has no ability or obligation to recover your data if you misplace your password.
Inactive Accounts
Free accounts inactive for 12 months may be suspended or deleted, including associated data. You will receive notices before deletion.
Refund Policy
Refunds can only be requested once per user and are for the unused portion of the service period within 30 days of initial purchase. Payments by cash or bank transfer are not refundable.
Dispute Resolution
By using third-party payment dispute mechanisms, you waive your right to Proton’s refund and may be charged additional costs incurred by Proton.
Law Enforcement Cooperation
Proton may terminate accounts used for illegal activities, particularly in response to orders from competent authorities.
Alias Deletion
You can delete up to one alias per year. Otherwise, aliases generally cannot be deleted (does not apply to custom domains).
Reviewed from proton.me/legal/terms proton.me/legal/privacy
ToS reviews are AI-generated and should be used as a reference only.
Events
View all-
Attribute change
An attribute was removed (details unavailable)
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KYC update
KYC level changed from 1 to 2
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KYC update
KYC level changed from 2 to 1
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KYC update
KYC level changed from 1 to 2
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KYC update
KYC level changed from 2 to 1
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Domain change
Service URLs updated from https://protonvpn.com to https://protonvpn.com, https://proton.me/vpn
Verification
Learn moreThoroughly tested and verified by the team. But things might change, this is not a guarantee.
Comments
Used Proton for a few years before I switched to Mullvad. Their top tier paid plan is amazing, but not cheap. I’d only recommend if you’re a business who can claim it as an expense.
It works well across devices and has a large server network. However, some privacy concerns remain due to non-RAM servers and occasional account lockouts when using Tor. Overall, a reliable VPN but not perfect for those seeking absolute anonymity.
A VPN doesn’t provide anonymity. All VPNs have to comply with the highest authorities. If you want some anonymity you use TOR. It’s misleading to say that. A VPN is like your ISP, it sees the same thing as your internet providers.
I have read several negative comments, but my experience with Proton VPN is definitely positive. I have been using it for over a year and am part of the Beta Tester program. The service, especially for frequent travelers, is really good.
Points in favor: -Large selection of servers available -Excellent speed -Regular security audits -Ability to create custom profiles based on your needs
Aspects for improvement: -Servers are not yet RAM-based -The adblock system could be more effective
If your main goal is absolute privacy, I recommend evaluating solutions such as Mullvad or IVPN. If, on the other hand, you are looking for a comprehensive service that is reliable and compatible with any device, Proton VPN is an excellent choice.
Remember: a VPN does not guarantee total anonymity. Everyone should choose the VPN that best suits their needs.
Proton VPN was the first VPN I used. Free Tier is usable if occational usage is sufficent. Can’t tell about the Paid Tier. The do use many Third party Servers, which may have their own Network Telemetry (latency / timing Information).
Using Tor, Proton’s system can identify patterns suggesting multiple accounts, leading to automatic locking your account.
Added context: BitcoinTalk Thread
What’s the issue with that? every service gotta have their own patterns to prevent abuse, otherwise they would not be able to offer Tor services. Have you ever tried offering one? You could just create another account on another onion circuit, why give them 2 starts because of that?
My point is everytime i use tor to create account, its locked down immediately saying i have a already account.
I was long term user of Proton but they goes crazy for entire “Proton Suite” now. And for VPN, they use LUKS encrypted server instead of diskless, which is very insecure operation for proxy. Use just for port-forwarding.
Added context: It’s true that ProtonVPN uses LUKS encrypted disks. See source.
Large choices of servers, speed is very good, the application is smooth. Using it for years very stable. I’ve heard about non-RAM, it’s true it’s not optimal but in the case of .gov querying it doesn’t change shit. Don’t forget VPNs are just VPNs.
Android and Linux version are very decent as well.
I don’t put 5 stars because they don’t accept Monero.