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Repeated checks over time passed

Proton VPN

Proton VPN

Verified

High-speed VPN available with multiple protocols, with strict no-logs policy and based in Switzerland.

Proton VPN is a vpn service that accepts Bitcoin, Fiat, and Cash. It has no mention of KYC policies and has a score of 8/10. There are 23 user ratings averaging 3.7/5.

Scores

8
Overall
Very Good
79
Privacy
Good
77
Trust
Good
lvl. 1/4
No KYC mention
No mention of current or future KYC requirements.
KYC Policy

The legal corpus does not mandate any Know Your Customer (KYC) checks. Registration allows pseudonymous use, payments can be made anonymously via cash or Bitcoin, and no ID is requested for basic service access.

Privacy 79 Ă— 60% + Trust 77 Ă— 40% = Overall 8/10
Learn about scores All attributes list

Terms of Service Review

Proton VPN is operated by Swiss-based Proton AG under a no-logs policy. Terms include a 30-day refund window, inactive account deletion rules, Swiss jurisdiction, and US binding arbitration.

Inactive account deletion

Free accounts inactive for 12 consecutive months may be deleted along with all associated account data after email warnings. Paid accounts are exempt.

US arbitration clause

Disputes for US-based consumers are subject to mandatory binding individual arbitration and a class action waiver, with a 30-day opt-out window via written notice to Switzerland.

No-logs policy

Proton VPN does not log user traffic, session data, or connection content. All VPN servers utilize full-disk encryption.

Swiss jurisdiction

Operated under Swiss law, the service only responds to valid Swiss court orders and rejects foreign data requests. Since no activity logs exist, requests to identify server traffic are denied.

Refund policy

A full refund is available within 30 days of initial purchase for direct subscriptions. Refunds are allowed only once per user and are unavailable for cash or bank transfer payments.

Reviewed from proton.me/legal/terms proton.me/legal/privacy protonvpn.com/blog/transparency-report

ToS reviews are AI-generated and should be used as a reference only.

Events

View all
Listing edits (12)
  1. Listing edit

    Currency update

    Added currencies: FIAT

  2. Listing edit

    Attribute added

    Attribute "Hybrid infrastructure" was added to Proton VPN

  3. Listing edit

    KYC update

    KYC level changed from 2 to 1

  4. Listing edit

    KYC update

    KYC level changed from 3 to 2

  5. Listing edit

    KYC update

    KYC level changed from 1 to 3

  6. Listing edit

    KYC update

    KYC level changed from 2 to 1

  7. Listing edit

    Attribute change

    An attribute was removed (details unavailable)

  8. Listing edit

    KYC update

    KYC level changed from 1 to 2

  9. Listing edit

    KYC update

    KYC level changed from 2 to 1

  10. Listing edit

    KYC update

    KYC level changed from 1 to 2

  11. Listing edit

    KYC update

    KYC level changed from 2 to 1

Learn about events

Evidence and Review History

Verified

Passed repeated checks over time and showed consistent behavior.

  • No review checks have been published yet
  • Last review Jul 21
  • Verified Jul 21

Comments

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5
26%
4
39%
3
13%
2
17%
1
4%

AI Summary

Updated

Users praise the service for its wide selection of servers and useful free tier. However, reviewers frequently cite issues with inconsistent connection speeds, mandatory email registration, non-RAM servers, and a lack of direct Monero payment support.

  • large server network
  • free tier
  • bitcoin payment options
  • no monero support
  • email required
  • inconsistent speeds
urbane_taxation_3935
0 • 4/5 20%

It's great to have a free and private VPN for people who don't want to pay.

Real Monero support would bring it to 5 stars. That's standard for VPNs these days.

committed_close-up_3710
0 • 4/5 10%

The no-logs policy is great, but it's a shame that it doesn't support XMR payments and requires an email address.

convinced_mule_5391
0 • 5/5 10%

Very good, I am able to top off an account and don't have to worry about constantly paying

lightweight_platter_3436
0 • 4/5 10%

good vpn but would be much better if email wasnt needed to sign up

smashed_wearer_1752
0 • 4/5 20%

Haven't had any issues with speed. Best to isolate VPN account from other Proton Workspace apps to mitigate some IP address cross-referencing. Good prices for number of devices

intense_plasma_6333
0 • 4/5 90%
Order ID checked

I bought their service for 1 year when there was a discount, and I am really satisfied. They do offer port forwarding, basically a random port assigned by them to you, A LOT of servers around the world, but the speeds are inconsistent, and they don't offer any good obfuscation protocols for people in restricted countries.

fond_certification_3979
0 • 3/5 20%

I’ve used Proton VPN on and off for over two years. It was fairly mediocre, mainly due to the speeds and lack of consistency. The VPN clients also weren’t great. That said, I’d still recommend it for casual users.

applicable_front_6936
Single review
0 • 5/5 10%

Love Proton services, they help me stay anonymous online with their email aliases

extended_adjournment_5967
Single review
0 • 5/5 10%

I personaly love proton services. The ability to pay with Bitcoin and cash is a real plus

sacrificial_distinction_6465
0 • 2/5 10%

In the past, I used Proton VPN frequently. However, I recently received a refund through Apple due to issues such as unstable connections to VPN servers and problems that occurred when using multiple Proton accounts on a single smartphone after subscribing to the VPN Plus plan through the App Store. I do not recommend their VPN service, but Proton Mail and SimpleLogin are still useful.

icopress
1 • 4/5 80%

An excellent VPN that I've been using for five years. I can't give it a top rating because the hotspots available in my region experience insane congestion on weekends, resulting in a sluggish internet connection. I use Proton Unlimited (although when I used Visionary the connection speed wasn't much different from now)

imposing_sonobuoy_9313
0 • 2/5 20%

Recently, the VPN has been very unstable. The Proton VPN team is doing almost nothing to fix the situation.

economic_abdomen_1128
Active user
0 • 5/5 45%

It's one of the best VPN services that I've ever used. Their Network kill switch feature is one of the best in the market. High quality, and very reputable VPN service.

tumultuous_foul_2827
0 • 4/5 20%

Not best VPN, but other services r good

ageless_drawback_7925
Single review

One of the best mainstream / normies services (not only the VPN)

I also think it has a good influence about privacy since their recent announcement that it will leave Switzerland if an anti-privacy law is passed

foolhardy_flutist_5501

Proton was the first VPN I ever used (besides from building my own private ones). Can't go wrong with them! Highly recommended, except in censorship-heavy regions (e.g. Russia). Last year (2024), Proton worked fine in Moscow, but after around summer of 2025, hardly any endpoints worked. Clearly, they have blocked a lot of Proton's IPs, so it's no fault of Proton's, but it is what it is...

age-old_panting_7566

They take xmr via reseller https://digitalgoods.proxysto.re/en same for tuta. If they used ram servers and didn't hand over ip for that journalist and also if they took xmr directly, my rating would be higher.

intoxicating_samovar_4245

Large choices of servers, speed is very good, the application is smooth. Using it for years very stable. I've heard about non-RAM, it's true it's not optimal but in the case of .gov querying it doesn't change shit. Don't forget VPNs are just VPNs.

Android and Linux version are very decent as well.

I don't put 5 stars because they don't accept Monero.

mercantile_articulation_7127

Used Proton for a few years before I switched to Mullvad. Their top tier paid plan is amazing, but not cheap. I'd only recommend if you're a business who can claim it as an expense.

legitimate_incarnation_6562

It works well across devices and has a large server network. However, some privacy concerns remain due to non-RAM servers and occasional account lockouts when using Tor. Overall, a reliable VPN but not perfect for those seeking absolute anonymity.

intoxicating_samovar_4245

A VPN doesn't provide anonymity. All VPNs have to comply with the highest authorities. If you want some anonymity you use TOR. It's misleading to say that. A VPN is like your ISP, it sees the same thing as your internet providers.

brassy_toe_3581

I agree, very misleading to say. Which is why many people like us use Tor on a daily basis for a reason.

anachronistic_sequence_9462

I have read several negative comments, but my experience with Proton VPN is definitely positive. I have been using it for over a year and am part of the Beta Tester program. The service, especially for frequent travelers, is really good.

Points in favor: -Large selection of servers available -Excellent speed -Regular security audits -Ability to create custom profiles based on your needs

Aspects for improvement: -Servers are not yet RAM-based -The adblock system could be more effective

If your main goal is absolute privacy, I recommend evaluating solutions such as Mullvad or IVPN. If, on the other hand, you are looking for a comprehensive service that is reliable and compatible with any device, Proton VPN is an excellent choice.

Remember: a VPN does not guarantee total anonymity. Everyone should choose the VPN that best suits their needs.

scented_commendation_66

Proton VPN was the first VPN I used. Free Tier is usable if occational usage is sufficent. Can't tell about the Paid Tier. The do use many Third party Servers, which may have their own Network Telemetry (latency / timing Information).

TrĂŞvoid

Using Tor, Proton's system can identify patterns suggesting multiple accounts, leading to automatic locking your account.

Added context: BitcoinTalk Thread

oncoming_oracle_7127

What's the issue with that? every service gotta have their own patterns to prevent abuse, otherwise they would not be able to offer Tor services. Have you ever tried offering one? You could just create another account on another onion circuit, why give them 2 starts because of that?

TrĂŞvoid

My point is everytime i use tor to create account, its locked down immediately saying i have a already account.

brassy_toe_3581

Since this is old I will say this, that's they have anti-abuse mechanisms, and the combination of Tor is incompatible due to the fact that you can't register an account without having to see that kind of message. Without that anti-abuse, you would be free to make multiple accounts as much as you want, which is fine since those accounts get deleted for being unused and inactive btw. But with Tor, it makes you anonymous, not only does that mean that you can register via Tor, it provides a benefit for anonymity and piece of mind. But Anti-Abuse and Tor combined is a no-no, you gotta choose wisely, Anti-abuse, or accept Tor registrations, they don't come hand to hand. I hope this message finds helpful to anyone out there.

anti_trespasser_8295

I was long term user of Proton but they goes crazy for entire "Proton Suite" now. And for VPN, they use LUKS encrypted server instead of diskless, which is very insecure operation for proxy. Use just for port-forwarding.

Added context: It's true that ProtonVPN uses LUKS encrypted disks. See source.