letsexchange

letsexchange

Privacy-first swaps for 5,600+ coins. Supports XMR, ZEC, and more. No account needed. Fast, cross-chain, and non-custodial.

Scores

5
Overall
Acceptable
44
Privacy
Average
67
Trust
Good
lvl. 3/4
Shotgun KYC
May request KYC and block funds based on automated triggers.

Overall = 60% Privacy + 40% Trust (Truncated)

Learn about scores All attributes list

Terms of Service Review

This policy outlines LetsExchange’s KYC/AML procedures. It states that KYC verification may be requested at any time, either at the company’s discretion or by third-party partners. Failure to comply can lead to service suspension.

Discretionary KYC

LetsExchange reserves the right to initiate KYC verification at its sole discretion for any user, at any time, to ensure compliance with internal guidelines, prevent access from prohibited jurisdictions, or avoid Terms of Use violations.

Third-Party KYC

KYC verification may be requested in response to demands from third-party partners who conduct the actual cryptocurrency exchanges. Your personal information may be shared with these partners for transaction facilitation or compliance.

Enhanced Due Diligence

High-risk customers, including Politically Exposed Persons (PEP), will undergo Enhanced Due Diligence (EDD), involving additional identification, source of wealth/funds verification (e.g., bank statements, tax returns), and ongoing monitoring.

Transaction Monitoring

Third-party partners employ transaction verification and monitoring systems for suspicious activities, including unusual patterns, untraceable cryptocurrencies, high-risk countries, and transfers above FATF guidelines.

Transaction Suspension/Freeze

Third-party partners reserve the right to suspend, terminate, or freeze exchange transactions if KYC or KYT verification fails, if transactions are deemed suspicious (money laundering, fraud, etc.), or upon government authority requests.

Non-Compliance

Failure or refusal to provide necessary KYC information will result in the suspension of Services and your ability to access the Website’s offerings.

Law Enforcement Cooperation

The company and its third-party partners will cooperate with duly authorized law enforcement agencies and may make originator and beneficiary information available upon official request. Suspicious Transaction Reports (STR) will be filed.

Reviewed from letsexchange.io/kyc-aml

ToS reviews are AI-generated and should be used as a reference only.

Events

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  1. Service updated

    Description was updated. Added currencies: MONERO, FIAT

  2. Domain change

    Service URLs updated from https://letsexchange.io/ to https://letsexchange.io

  3. Attribute removed

    Attribute "Non-custodial wallet" was removed from letsexchange

Learn about events

Verification

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Verified

Thoroughly tested and verified by the team. But things might change, this is not a guarantee.

Comments

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AI Summary

Updated

Users report mixed experiences with the service. Some faced transaction delays and slow customer support, while others found support responsive, resolving issues quickly. Complaints may come from non-users.

  • Fast support
  • Issue resolution
  • Transaction delays
  • Slow support
Trêvoid
0 3/5

Delays in transactions, issues with customer support response times as i seen from others.

Added context: Rating has been disabled, since the user has not tested the service himself.

bushy_rationality_8517

I may not agree, I contacted support service, they resolved my issue in 15-20 minutes.

Jack

Funny how most complaints come from people who never actually used the service. Maybe try a real swap first before leaving dramatic reviews just to game the ratings.