Verified

Repeated checks over time passed

OrangeFren

OrangeFren

Verified

Allows you to check and compare rates for non-kyc exchanges.

OrangeFren is an aggregator service that accepts Monero, Bitcoin, Lightning, and Fiat. It has a guaranteed no-KYC policy and has a score of 8/10. There are 17 user ratings averaging 4.5/5.

Scores

8
Overall
Very Good
86
Privacy
Very Good
75
Trust
Good
lvl. 0/4
Guaranteed no KYC
Terms explicitly state KYC will never be requested.
KYC Policy
Privacy 86 × 60% + Trust 75 × 40% = Overall 8/10
Learn about scores All attributes list

Terms of Service Review

OrangeFren is a non-custodial directory aggregating rates for cryptocurrency exchanges, P2P markets, gift cards, and privacy services without requiring user accounts or handling funds directly.

Guarantee KYC Exclusion

The OrangeFren Guarantee does not cover cases where a listed exchange freezes funds to demand KYC or Source of Funds documentation under its policies.

Non-Custodial Directory

OrangeFren functions solely as a directory service and does not handle, process, or custody user funds.

OrangeFren Guarantee

Offers refunds using partner funds if a listed exchange breaches its own terms, provided support is contacted within 4 weeks.

No Account Required

The service can be used anonymously without creating an account or submitting personal data.

Law Enforcement Channel

Maintains dedicated email and SimpleX contact channels specifically for law enforcement inquiries.

Reviewed from orangefren.com

ToS reviews are AI-generated and should be used as a reference only.

Events

View all
Listing edits (7)
  1. Listing edit

    Attribute added

    Attribute "KYC depends on partners" was added to OrangeFren

  2. Listing edit

    KYC update

    KYC level changed from 1 to 0

  3. Listing edit

    Attribute removed

    Attribute "Non-custodial wallet" was removed from OrangeFren

  4. Listing edit

    Attribute removed

    Attribute "Partners may require KYC" was removed from OrangeFren

  5. Listing edit

    Attribute added

    Attribute "Mature service" was added to OrangeFren

  6. Listing edit

    KYC update

    KYC level changed from 1 to 0

Learn about events

Evidence and Review History

Verified

Passed repeated checks over time and showed consistent behavior.

  • No review checks have been published yet
  • Last review Apr 9
  • Verified Apr 9
  • Operating since Jan 1, 2022

Comments

About comments

  • Comments are visible after approval.
  • Moderation is light.
  • Double-check before trusting.
5
76%
4
12%
3
6%
2
0%
1
6%

AI Summary

Updated

Users report that the aggregator provides a simple interface with filters for comparing exchange rates. They highlight the responsive support and refund guarantee, though several complain about listed partner exchanges displaying inaccurate rates or demanding unexpected KYC verification.

  • refund guarantee
  • fast support
  • simple interface
  • unexpected kyc
  • inaccurate rates
  • cloudflare usage
elated_brigade_6719
Single review

Vouch for OrangeFren.

I started a trade through OrangeFren using their exchange tab to find an exchange service.

I did a few small trades with the exchange service to start, despite a delay on the first transaction the rest started getting completed fast and successful. I then decided to do another trade for a larger amount than before, selected their Floating rate. After my transaction was confirmed on the blockchain I got significantly less coins than the amount I was quoted. A big portion was missing

I contacted the exchange's support on telegram, and was told "my transactions risk score was too high to process the swap without an additional fee." I told their support team that this "additional fee" was not mentioned on their website.

When I asked for a refund, they refused and said they "don't offer that option". Even after I told them this additional fee they added out of nowhere was not mentioned anywhere on their website. They messaged me again saying "Unfortunately, we are technically unable to issue a refund. We would like to offer you a 50% discount promo code on swaps for 90 days as compensation. What do you think about it?"

They were refusing to refund my coins because of a made-up additional fee they decided to add out of nowhere, and they tried offering me discount codes on their website to cover it up.

I contacted OrangeFren and explained the entire situation. OrangeFren ended up contacting them directly on my behalf, and was able to successfully get them to release the coins. They agreed to do it immediately when OrangeFren contacted them.

A huge shoutout to OrangeFren for getting my money back from the exchange that tried scamming. Make sure you guys do all of your swaps through https://orangefren.com so that you are covered by OrangeFren's guarantee. It's by far the safest method you can do to make sure you don't get your coins stolen from exchanges who try to selectively scam people with KYC and made up fees.

OrangeFren
Owner at OrangeFren

Thanks! 🧡 I'm glad we could help!

uncritical_dessert_5040

The interface is simple, and the search works quickly. It's a useful service that's easy to use.

OrangeFren
Owner at OrangeFren

Thanks! 🧡

oil-rich_chasm_9755

Used for a small exchange, all went smoothly using steroswap exchange.

self-confident_cowgirl_1010

I check it from time to time when I need to compare rates. The tags and filters are really convenient and help cut through the noise quickly. OrangeFren also deserves credit for being XMR-friendly, which is a big reason I keep using it. However, I would like you to pay attention to fake exchange rates, some swap services show a good rate at first, but then it gets worse.

OrangeFren
Owner at OrangeFren

Thanks! 🧡

mournful_proposal_3528
0 5/5 90%
Order ID checked

Best exchange after using Trocador and getting low rates changed to this much better overall and fast

OrangeFren
Owner at OrangeFren

Thanks! 🧡

dull_precursor_2101
Single review
0 4/5 90%
Order ID checked

good site swap issue from partner support fixed quickly got money happy

OrangeFren
Owner at OrangeFren

Thanks! 🧡

devious_nameplate_923

The platform is simple to navigate and saves time by reducing the need to check multiple services individually.

OrangeFren
Owner at OrangeFren

Thank you!

tough_merry-go-round_9794

OrangeFren is one of the true privacy OGs. I am swapping with this aggregator, cause it is more secure to go over the service, than directly via single point swapping services.

Glad i found OrangeFren and happy swapping. Cheers.

OrangeFren
Owner at OrangeFren

Thanks! 🧡

menacing_sitter_4470

I like this playground. I've used it a few times

OrangeFren
Owner at OrangeFren

Thanks! 🧡

BitcoinVN

We have been collaborating with Orangefren for several years by now - an upstanding and engaged community member who is looking out to strengthen the ecosystem, weeding out unreliable service providers and overall provide a safer environment for his user base.

Throughout good cooperation (y)

OrangeFren
Owner at OrangeFren

Thank you! 🇻🇳

lordly_nitrate_889

I use them about 1-2 times per month. They are useful due to their color coded tags and filters, it makes it easy to narrow down your choices to decide which swap service to use. Probably the best swap aggregator, and Orange Fren strongly supoorts XMR as well, so they have my vote.

OrangeFren
Owner at OrangeFren

Thanks! 🧡

icopress

I've known the owner for a long time.

He's a truly great guy who, out of pure passion, built a wonderful monitoring service and puts in a truly remarkable effort to keep it running!

OrangeFren
Owner at OrangeFren

Thank you icopress! 🧡

imposing_sonobuoy_9313

It's convenient that OrangeFren has the OF Guarantee feature, which allows you to get your funds back if the exchange violates its own rules to the detriment of users.

OrangeFren
Owner at OrangeFren

Thank you! 🧡

face-to-face_cordon_2645

You mentioned that, we no longer have FF listed on Intercambio, because they required us to start logging and we declined. Well FF is listed on OrangeFren so that means you do give them user logs?

OrangeFren
Owner at OrangeFren

Hey! No, we don't give them any logs. On OrangeFren.com we only link to them so there's no logging requirement, but on Intercambio.app and in the Intercambio SimpleX bot, the entire swap happen through us and that's when they require logging. We don't want to spy on our users so had to get rid of them there. Same applies to StealthEX by the way.

chic_matrix_2856
0
Verified

So, on OF, you only provide the links, and when those links are used, we enter the FF area where they handle the logging. You don’t do the logging yourself on OF you just provide the links, right?

OrangeFren
Owner at OrangeFren

That's correct. Crucially, because we cache rates, only the exchange you eventually pick will know of your exchange. If you were comparing rates by hand then every exchange would see someone was getting as estimate for X of currency Y into currency Z.

inert_backlog_5954
Single review

In short, OrangeFren responded to me promptly and got all my information. They then checked with FixedFloat, and got back to me to the effect of: what were you thinking sending dirty Bitcoin to FixedFloat? Then they suggested that I seek employment with North Korea.

In any case, needless to say, I will never be dealing with Trocador, FixedFloat, or OrangeFren based on this experience.

Added context: More about this issue: bitcointalk.org

darling_proprietor_6518
Single review
0 1/5 0%

Hi I would like to use OrangeFren with xchange.me. On OrangeFren you say "Tainted coins may be refunded. Refunds processed without KYC." Is this guaranteed that my funds even if they are detected as tainted are refunded without any KYC?

Because as far as i know xchange.me is known to sometimes shotgun KYC after deposit...

Added context: Rating disabled since the comment has no interaction with Orangefren and is rather a question.

OrangeFren
Owner at OrangeFren

This policy was confirmed to us by the admin of XM.

fiery_moustache_1769
Single review

Tested several times, small amounts. From their page I exchanged via exolix and pegasusswap, all exchanges worked, no KYC required. Nothing to complain so far.

OrangeFren
Owner at OrangeFren

Thank you! 🧡

indoor_suffering_2132
Single review
0 1/5 0%

Whenever I search, I often see the message: "This offer is likely unavailable in your location!" How do you know where I am? Are you collecting my location data? If something goes wrong, do you share my information with law enforcement? Also, why do you have a special email address like le@orangefren.com? This makes me question it’s NOT safe to use Orangefren!

Added context: This comment lacks supporting evidence for accusations of data sharing or safety issues. Rating was disabled.

OrangeFren
Owner at OrangeFren

How do you know where I am? Are you collecting my location data?

All requests sent to our server have a 2 letter country code deduced from the user's IP address, or they came either from the Tor mirror we have, or from a known Tor exit node. You'll most commonly see this warning if you're using Tor and we show you results from services that don't allow Tor traffic. We never log your IP address and it never even reaches our main servers to log it. Thus we are unable to share it with anyone. In fact our no-log policy is so annoying to some services that we recently had to remove two (FixedFloat and StealthEX) from our sister site Intercambio.app, because they insisted we log user IPs.

Regarding the law enforcement email address - we added it to prevent them from trying to contact us using our live chat. Emails make it much easier to verify their origin. We have never shared any information with anyone, including law enforcement.

generalized_oiler_4467
Single review
0 1/5 0%

Exolix answer did not convince me that my funds are safe with them in terms of freezing or that they will ask for KYC at some point.

support team says:In this case, everything depends on the specific exchange deposit (translated) support team says:At the moment the address does not have extremely high risk cases (translated)

There is misleading information, who is telling TRUTH? answer OrangeFren!!!

Added context: Rating disabled. User has no direct negative experience with the service, he is just asking for clarification.

OrangeFren
Owner at OrangeFren

who is telling TRUTH? answer OrangeFren!!!

We are. If you don't believe us then just do swaps below the OrangeFren Guarantee limit for Exolix (currently ~$6k). If we're wrong we'll refund you with their security deposit.

past_viceroy_5376
Single review
0 1/5 0%

Terms of Service Review says NO KYC is fake everyone! I noticed pegasusswap is tagged as "guaranteed never-kyc" but looking into this exchange's terms of service, (pegasusswap.com/privacy-policy) they have the typical KYC/AML policies that says otherwise. Know this! Exerice caution!

Added context: This rating was disabled because no user experience was provided.

OrangeFren
Owner at OrangeFren

Hey! Conditions offered to our users != conditions offered to other users as described in the KYC/AML policies.

private_negligee_5215

OrangeFren helped me pick a site and even helped me when the site I was working was down-- very quick and helpful. Thanks a lot man!

OrangeFren
Owner at OrangeFren

Thank you! 🧡

judicious_antechamber_8174
Single review
0 1/5 0%

I'd like to warn you about an issue you may be not aware of.

Yesterday I exchanged small amount of USDT (on Tron network) for BTC and used OrangeFren for exchange rate comparison.

First option was CCE.cash exchange with best exchange rate. But on their website, the exchange rate was different and MUCH worse.

So there is possibility that some exchanges manipulate data to display better exchange rates on OrangeFren than they actually use.

I acted in haste and didn't check but I lost few dollars, on the other hand someone else could be burned pretty bad.

Added context: BitcoinTalk thread . Rating was disabled because original BitcoinTalk author reported he is not the author of this comment and he would not give 1 star to OrangeFren.

OrangeFren
Owner at OrangeFren

We're very sorry about your negative experience. In this specific instance the exchange amount was very small ($11) and the swap was from TRX ERC20 to BTC both of which have high respective gas and onchain fees.

coveted_flatland_7358

Orangefren is just a website to get rates, they don't do anything special. What I don't get is why would someone use their service if they are behind Cloudflare. I mean, if I wanted to swap with FixedFloat or Exolix I would just go there directly instead of passing all my data to Orangefren, and automatically to Cloudflare as well. We don't really know who is behind CF services, but this is a huge red flag that our community should focus more on getting away from. I don't think there's any privacy gain by using a service that is behind CF. If we pressured more on services that use them and avoided using these services there would be more options free from it. I'm sorry but this is my humble opinion. I'll be sure to avoid it as long as they use CF.

OrangeFren
Owner at OrangeFren

Regarding the advantages to using our site over just going straight to the exchanges:

  • we have arrangements with services that give our users better swap conditions (for instance some services we list are never-KYC only for users with our link)
  • we have the OrangeFren Guarantee protection that allows us to refund you straight from the exchange's coffers and our customer support can greatly speed up the resolution of issues with the services we list

I understand your concerns regarding our use of CF. Unfortunately we get hit by so many DDoS attacks that we have to use a service such as CF. We are looking into alternatives to CF that can still fulfill the same role. In the meantime you can avoid CF by using our Tor mirror: http://rnwis2whetqcj4oknksnc5l24jbh33nflunifff3xtjjonnoxu3ld6id.onion/

Thank you for the feedback!

coveted_flatland_7358

There are other services that don't make use of Cloudflare, for example Majesticbank. There is DDoS-guard for example, which is also centralized but it's russian (at least). However if you did not opt for the lazy option, you could implement something from neither these two. This is just because your service is not professional, you and your team don't really know what you are really doing. All your users' data might be leaking and you don't even have a clue.

oncoming_oracle_7127

This is a good service. I recommend to people all the time.

OrangeFren
Owner at OrangeFren

Thank you! 🧡

year-end_bedchamber_1579

Are you sure that this claims is right? KYC will never be required for any of its listed exchanges. ??? What he listed on many exchanges asks KYC. Why misleading? Also i would suggest that create a log page with all the changes you make to the service which asked kyc or not.

pluja
Admin

Hi. This service is an aggregator. The KYC level is the one from the least restrictive exchange they list. Anyway, you can see that it states "Depends on partners", meaning that this level will depend on the partner you choose.

concurrent_baby-sitter_9079

While FixedFloat has earned a notably poor reputation, similar warnings are not present for Orangefren. Additionally, I reached out to Exolix myself and was not given any assurances that they would refrain from freezing funds or requesting KYC verification even i use Orangefren.

OrangeFren
Owner at OrangeFren

Thanks for the feedback! We've had a warning regarding FF for years now. We warn that FF might require Source-of-Funds, Know-Your-Customer and we strongly advise against depositing into FF from a wallet that you do not control. Is there another warning you'd like to see us add?

instinctive_expert_4459

Your current warning states: "Rarely KYC & SoF may be required. Only deposit from a wallet you control." This wording is vague and could be misleading. To better protect both your platform and users, you should use clear language, include appropriate icons or visual cues, and be upfront about your requirements. Simply saying "Only deposit from a wallet you control" is not enough. Please be more honest, transparent, and avoid using ambiguous or tricky language. Also FF not even listed on kycnot.me.

OrangeFren
Owner at OrangeFren

FixedFloat IS listed on knm :) https://kycnot.me/service/fixedfloat

I'll think about how the wording can be improved.

heartless_involvement_9262

I have used them a few years back, it's nice to see they improved quite a lot from what it used to be.

OrangeFren
Owner at OrangeFren

Thank you! 🧡. I'm glad you appreciate the upgrades over the year!

twisting_berth_1589

They guy behind this service is known to the Monero users as he attends a lot of conferences in Europe. This is a positive trait, I guess. He also promotes meet ups with FixedFloat as a sponsor.

OrangeFren
Owner at OrangeFren

I'd love to know where you'd like the next meetups to take place!

pent-up_reject_407

Orangefren has been a privacy advocate since for many years. Never heard anything bad from them.

OrangeFren
Owner at OrangeFren

Thank you! 🧡

mild_fallacy_9313
Single review

OrangeFren is the best service for finding the best rates and the guarantees offered.

I made a mistake with FixedFloat by sending the wrong token, and OrangeFren was very responsive and ensured I received a refund very quickly.

I would like to thank him and his entire team for the work they have been doing for years.

OrangeFren
Owner at OrangeFren

Thank you! 🧡 I'm glad we could help!

thorough_yearling_4240

It seems like they only feature services that pay their listing fee, and I don’t believe they truly prioritize user privacy. For example, they list platforms like FixedFloat, ChangeNow, and Swapuz... some of them been involved in scams and have cost users millions. It’s concerning that these sites are still listed, and I’m not comfortable with that. Just honest talk.

OrangeFren
Owner at OrangeFren

I'm sorry to hear you're upset about the services we list. Please bare in mind the vast majority of our users are fine with the risk of having to undergo KYC in exchange for a better rate. Our mission is to ensure our users have the all the relevant information available before they make a swap and in the rare case that their trade is frozen to assist them to the best of our ability. We're happy to consider any suggestions you might have on how to best warn our users of the shotgun-KYC risks present with the services you listed.

rigid_endgame_2358

Just remove FixedFloat and other fake KYC exchanges, or at least make it very very clear with huge warning that they have the ability to freeze funds. FixedFloat is a selective scammer and has stolen millions of dollars. This is not a rare incident, so please don’t downplay it.

OrangeFren
Owner at OrangeFren

We currently have a red warning next to every non never-KYC exchange on the homepage and a brief yellow warning text for those services on the results page. What sort of clearer warning do you suggest?

bleached_finalist_5381

Numerous accusations on bitcointalk forum. For example, fixedfloat holding my funds $1000 🚓 🚨 FixedFloat Scammed Me Too 🚨 🚓 Fixedfloat is scamming me for 8000+ EUR IMPORTANT PSA! FixedFloat.com stole my funds

I would also suggest removing FF.

omnipotent_disappointment_3329

Reliable service. I always use it to find the best rates, the admin is responsive with issues. Never had the need to use their guarantee, but it is a nice to have.

OrangeFren
Owner at OrangeFren

Thank you! 🧡

classical_clay_6282
Single review

Thank you for all monero meetups so far, we need more in Europe ❤️

OrangeFren
Owner at OrangeFren

Let us know where else in Europe you'd like one! 🧡

uncaring_tickle_8874
Single review
0
Potential SPAM
1/5 0%

2 days later still not received my funds

Added context: This comment is exactly the same text as this other comment.