bitrefill

bitrefill

Purchase Gift Cards or Mobile Refills from more than 3,500 brands in 186 countries instantly, safely, and privately with Bitcoin and other cryptocurrencies.

Scores

5
Overall
Acceptable
47
Privacy
Average
58
Trust
Average
lvl. 2/4
KYC on authorities request
No routine KYC, but may cooperate with authorities, block funds or implement future KYC requirements.

Overall = 60% Privacy + 40% Trust (Truncated)

Learn about scores All attributes list

Terms of Service Review

Bitrefill offers gift cards, phone top-ups, and eSIMs. KYC is mandatory for higher spending limits and certain products, with accounts ranging from basic to verified. They monitor transactions for suspicious activity and cooperate with authorities, potentially freezing funds or accounts.

Mandatory KYC

To unlock higher purchasing limits and access certain products (e.g., Bill Payment Products, Virtual Prepaid Visa® Card), users must complete KYC verification providing a government-issued photo ID, proof of address, and a live selfie. Corporate accounts require additional documentation.

Transaction Monitoring

Bitrefill continuously monitors transactions for safety and regulatory compliance. Suspicious transactions may be reported to competent authorities.

Account Freezing

Bitrefill reserves the right to deny, cancel, suspend, or delay fulfillment of orders, or freeze accounts (including Bitrefill Balances) if users breach terms, engage in inappropriate/unlawful activity, or dispute payments, pending investigation or KYC completion.

Cooperation with Authorities

Bitrefill may disclose user activities, including purchase history and account data, to relevant authorities if they suspect unlawful activities or breaches of laws/regulations. They may also be required to not disclose ongoing investigations to users.

No Refunds for Unsealed Products

Once a Product is unsealed, no refunds or reimbursements are offered unless the product delivered is invalid or was already redeemed prior to delivery. This means no cooling-off period for unsealed products.

Refunds Require KYC

For refunds of balances exceeding applicable limits or in exceptional/compliance situations, Bitrefill may mandate identity verification of the account holder. Refusal can lead to freezing of the account and credit.

Lost Funds (Unsupported Payments)

If you attempt to pay directly with an unsupported cryptocurrency or using an unsupported network, Bitrefill will not be able to refund you and your funds will be lost.

No Cash Redemption of Balances

Any value in Bitrefill Check-out Cards or Bitrefill Balances cannot be redeemed for cash or refunded in fiat in any case. BTC balance refunds are exceptional and discretionary.

Resale Restrictions

Unless expressly agreed, Products purchased through Bitrefill may not be re-sold and are intended for personal redemption or gifting. Suspected resale may lead to account freezing until corporate verification.

Virtual Visa Card Requires US KYC

The Virtual Prepaid Visa® Card is only available to verified US residents providing proof of address and a valid US tax identification number. This data may be shared with banking partners for compliance.

Virtual Visa Card No Refunds

Bitrefill will not issue refunds for Virtual Visa Cards. All sales are final for this product.

Third-Party Service Dependence

The proper functioning of Bitrefill depends on interactions with third-party providers. Bitrefill is not liable for technical issues affecting transactions if they are beyond their control.

Reviewed from bitrefill.com/terms/?hl=en

ToS reviews are AI-generated and should be used as a reference only.

Events

View all
  1. KYC update

    KYC level changed from 4 to 2

  2. KYC update

    KYC level changed from 3 to 4

Learn about events

Verification

Learn more
Verified

Thoroughly tested and verified by the team. But things might change, this is not a guarantee.

Comments

About comments

  • Comments are visible after approval.
  • Moderation is light.
  • Double-check before trusting.
5
5 ratings
5
100%
4
0%
3
0%
2
0%
1
0%

AI Summary

Updated

Users generally praise Bitrefill for its reliable service and smooth transactions over years of use. Many appreciate the ease of purchasing gift cards with crypto, reasonable exchange rates, and responsive support. No major issues were reported, though some mentioned external KYC requirements for large purchases. Overall, the feedback highlights a positive experience with minimal drawbacks.

  • Reliable service
  • Smooth transactions
  • Reasonable rates
  • External KYC issues
full-time_heap_3021
0 5/5
Valid order ID

I used my gift for like a year lol

full-time_heap_3021

I got a gift card using sweat app and being in a country where i can’t exchange crypto easily, it was really easy to use and was a nice gift ^^

empirical_draught_3672
0 5/5

I’ve bought over £2,000 worth of Apple Giftcards from them using USDT, as well as Amazon giftcards, Netflix, Spotify, and more using other Crypto currencies like BTC, LTC over the years.

I’ve never had any issues using them. I’ve used them on and off since 2019, but not very frequently.

If you want to pay with XMR, you can use Cake Pay, Coinscards, or Coinsbee.

knotted_digit_6236
0 5/5

I be buying my console gift cards on Bitrefill using crypto, Been using their service for over 2 years now always smooth and reliable..

super_buyout_1606

I’ve been using Bitrefill for several years now. I’ve never had the slightest problem with my vouchers, and everything went absolutely smoothly and very quickly. The exchange rates are very reasonable, and I’ve already exchanged tens of thousands of dollars there. Highly recommended.

moist_shift_3472
0 5/5

Been a frequent customer of Bitrefill for 4 years and it has been by far the most pleasant gift card selling company I have interacted with. First of all they have excellent prices compared to their competitors. Their support is friendly and responsive, only have had to interact with them once or twice due to delivery issues in their partners end and those issues were solved promptly. Never had any funds frozen or anything like that despite using mixed btc in the past so I don’t feel like system is overly strict.

omnipotent_disappointment_3329
0 5/5

I’ve been using Bitrefill for over a year and have never had any major issues. For some stuck purchases, their support was helpful. As long as you stay within the transaction limits, you won’t be asked for KYC. However, note that for large Amazon Gift Card purchases, Amazon may request KYC verification.