Limited recent checks passed
Privacy-focused email provider with end-to-end encryption. Monero is accepted via ProxyStore.
Tuta is an email service that accepts Bitcoin and Fiat. It has no mention of KYC policies and has a score of 7/10. There are 8 user ratings averaging 2.8/5.
Scores
- No KYC mention
- No mention of current or future KYC requirements.
Tuta does not require identity verification or documentation. Free accounts require no personal data, and paid accounts allow private users to omit their name and address.
- Data Sharing -3 0
Personal and account data may be shared with authorities and third-party providers for compliance, fraud prevention, and service provision.
Personal and account data may be shared with authorities and third-party providers for compliance, fraud prevention, and service provision.
-3 Privacy0 Trust - Third-Party payment processor -2 +1
Payments are handled through a third-party processor, such as Coinbase, CoinPayments, NOWPayments...
Payments are handled through a third-party processor, such as Coinbase, CoinPayments, NOWPayments...
-2 Privacy+1 Trust - Account required -1 0
Users require creating an account with the service in order to access and use its features.
Users require creating an account with the service in order to access and use its features.
-1 Privacy0 Trust - Identity-Free registration +10 0
Users can create accounts without giving personal information (such as full name, address or phone number). Note that some services might initially allow this, but they may subsequently request personal information (i.e. Automated flagging systems, Shotgun KYC...).
Users can create accounts without giving personal information (such as full name, address or phone number). Note that some services might initially allow this, but they may subsequently request personal information (i.e. Automated flagging systems, Shotgun KYC...).
+10 Privacy0 Trust - No KYC mention +10 0
No mention of current or future KYC requirements.
- Personal info is not verified +9 0
These services do not conduct checks on personal information, meaning that you could use temporary emails, disposable phone numbers, or fake name / addresses.
These services do not conduct checks on personal information, meaning that you could use temporary emails, disposable phone numbers, or fake name / addresses.
+9 Privacy0 Trust - Open source code 0 +7
The source code of the service is publicly available and licensed as open-source. This allows the community to audit the service, though it doesn't guarantee security or quality.
The source code of the service is publicly available and licensed as open-source. This allows the community to audit the service, though it doesn't guarantee security or quality.
0 Privacy+7 Trust - Mature service 0 +5
This service has been operational for 3 years. While this indicates stability, it is not a future-proof guarantee.
This service has been operational for 3 years. While this indicates stability, it is not a future-proof guarantee.
0 Privacy+5 Trust - Approved 0 +5
Passed limited recent checks and met our approval threshold. Read more about the listing statuses.
Passed limited recent checks and met our approval threshold. Read more about the listing statuses.
0 Privacy+5 Trust - Legally registered 0 +2
Legally registered as Tutao GmbH in Germany 🇩🇪.
Legally registered as Tutao GmbH in Germany 🇩🇪.
0 Privacy+2 Trust - Basic Customer Support 0 +1
Customer support for this service is average. They answer questions and fix problems in a reasonable time, although it may sometimes take longer than expected.
Customer support for this service is average. They answer questions and fix problems in a reasonable time, although it may sometimes take longer than expected.
0 Privacy+1 Trust - Email required 0 0
To create a user account in this service, you need to provide a valid email.0 Privacy0 Trust - JavaScript needed 0 0
The service requires the user to enable JavaScript in order to access and use its features.0 Privacy0 Trust - Mobile app available 0 0
The service has a mobile app available for download.
- Base score +50 +50
Terms of Service Review
Tuta is an encrypted email and calendar service based in Germany. It employs end-to-end encryption for message content and explicitly avoids logging user IP addresses. Free plans are strictly limited to one per person and are deleted after six months of inactivity.
Inactivity termination
Tuta reserves the right to terminate free accounts without notice if the account has not been used for six months.
No IP address logging
Mail server logs are retained for a maximum of seven days for error diagnosis and abuse prevention, but these logs explicitly do not record customer IP addresses.
Encryption and metadata
User data is stored end-to-end encrypted, but necessary metadata including sender email addresses, recipient email addresses, and timestamps are stored unencrypted.
Free account limitations
Users are strictly prohibited from registering more than one free account. Additional addresses or accounts require a paid subscription.
Data for paid accounts
Business customers must provide a full name and verifiable postal address. Private users upgrading to a paid plan only need to provide their country of residence.
Strict sending limits
Users are prohibited from sending more than 100 emails per hour per account, and mass mailings such as newsletters are forbidden.
Reviewed from tuta.com/privacy-policy tuta.com/terms tuta.com/imprint
ToS reviews are AI-generated and should be used as a reference only.
Events
View all-
Service updated
Description was updated. Removed currencies: MONERO
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Service updated
Service URLs updated from https://app.tuta.com, https://tuta.com to https://tuta.com. Verification status changed from COMMUNITY_CONTRIBUTED to APPROVED
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Attribute added
Attribute "Data Sharing" was added to tuta
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Attribute removed
Attribute "Strict no-log policy" was removed from tuta
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KYC update
KYC level changed from 2 to 1
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Currency update
Added currencies: MONERO, BITCOIN
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Attribute removed
Attribute "Source code is private" was removed from tuta
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Attribute added
Attribute "Basic Customer Support" was added to tuta
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Attribute added
Attribute "Open source code" was added to tuta
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Attribute added
Attribute "Account required" was added to tuta
Evidence and Review History
Passed limited recent checks and met our approval threshold.
- No review checks have been published yet
- Last review May 8
- Approved May 8
- Operating since Sep 26, 2022
Comments
Slightly slower than other email services but not by much. Offers built in encrypted contacts, calendar, and local archiving. Good for day-to-day usage
The support system is poor. I was considering signing up for a paid plan, so I tried to ask about the specifications beforehand, but I couldn't find a help desk. You can't get any support until after you've paid.
Horrible captcha system and block free accounts after a few days, overall terrible security systems and I wouldn't recommend this email service to anyone
To those who are still Gen Z and beyond, the captcha system, is horrible. There is a reason why people like us no longer recognizes the analog clock, that is upon trying to register into the service. For that I say, don't use the service if you don't know what the analog clock captcha means. On the other hand, the service itself does not accept Tor registrations, whenever I try to register on the Tor network, it doesn't work half-way through, even if you had JavaScript on, even if you had standard security level, it never works. Thirdly, its overrated, so expect more and more court cases and subpoenas, as time goes on when it gets too popular since it is the main competitor to Proton Mail. Overall, the service itself is not as good as advertised or recommended.
Tuta closed my free account after freezing it for more than 24 hours. I tried to setup an alternative to Proton but it seems Tuta doesn't want me as a customer.
Tuta is good, they accept XMR for a while unlike proton. Interface is good. Price is reasonable. End to end encryption between tuta users.
Don't forget it remains an email service provider, bad protocol for private comms.
Good experience together with other Tuta users. But you have to trust Tuta. Otherwise, I avoid email whenever possible.
Been using their service since 2022, free and non-free. Honestly, it didn't give me what other privacy-focused email providers wasn't already offering. And their email clients were just worse so, I'm no longer actively using their service. At least the account is still there and isn't blocked.