sagging_patio_9256

I am updating this thread to let everyone know what to expect with this service. They have been dishonest throughout this whole process, going as far as providing me with a fake company name and address (maybe they do not know that the company list is public). Also they are accusing me of crypto theft but they ignored me several times when I asked for even a single piece of evidence which suggests that. Attached proof: https://ibb.co/WdWMxp9 https://ibb.co/5h4Vs1NB https://ibb.co/Rp7QrYh7 https://ibb.co/7dL15Js1 https://ibb.co/Jjr5QgZs

FixedFloat has frozen 1500+ euros worth of bitcoin from me. On August 5th I created the exchange order W4ES9H (attached screenshot). The order was marked as completed but the xmr was not paid out. Support indicated that the order was blocked by the system and I should write to compliance@fixedfloat.com and provide proof of funding. The Fixedfloat compliance team indicated that funds received from btc wallet 3GdtWyHMUAVkuAPQWCcv5c8tXaH8wHWNKy (coinbase) were reported as stolen and asked for proof in the form of screenshots. After I sent all the required screenshots (coinbase transaction ss, coinbase withdraw ss, bank statement) they asked for video proof as the screenshots are easy to modify. The video was sent on August 6th at 6am GMT, and they have not released my funds until today. I have wroten emailsdaily, they always respond that they need more time to verify. Again, the bitcoin was bought on Coinbase using Apple Pay and I provided all required information, including bank statement showing the money leaving the credit card. Also, the 'problem' transaction is about 190 euros but they blocked the whole exchange and are withholding 1500 euros in bitcoin from me. At this point I believe I will not see my money again. Attached proof. Should I receive my money I will update this thread. https://ibb.co/SXTgZGj8 https://ibb.co/k2Rwz86s https://ibb.co/QvfL8g44 https://ibb.co/23WtxcyP https://ibb.co/sdY7Cd0J https://ibb.co/bMyNHz72