northwestern_scent_7270

Thank you for your review, we are working with our partners to secure larger batches of numbers, but it make take some time, as our infrastructure is currently on a full 100% use as well.

We regret this incident, and we can certainly understand how distressing it is to be cut off from a Telegram account that you had previously secured using 2FA particularly when the response includes terms such as “scam”. We take this matter very seriously, which is why we are responding to this question head-on. We do not, and cannot, issue any requests for deletion of Telegram accounts on our client's behalves. We have no access to your Telegram account, no way to initiate the deletion process of Telegram, and no desire to do so. It is done through Telegram’s own procedure and needs to be confirmed via SMS to the phone number linked to the account. The problem you are reporting here is well-known to be associated with using SMS one-time codes for permanent account binding, which is something our verification product does not do. Our SMS verification solution allows access to a number (for up to 30 mins) only in order to get a one-time signup code. Once the session is over, you are no longer able to access this number. The number becomes eligible to be returned to the pool again after some cooldown period. As the result of using the same number for another user of the same service, various login/recovery/registration attempts for the account tied to that number will create additional signup codes and also trigger Telegram’s account deletion message if an account takeover attempt occurs from someone who has access to that number. On the first attempt, a number already registered should qualify for a free replacement or refund, contact support with your session details if that wasn’t resolved. For Telegram or any service where you may need SMS again (recovery, 2FA, cancellation of deletion), use a long-term rental, not one-time verification. If you share your session UUID, we’ll review any eligible refund. We’re sorry for the distress, but we don’t orchestrate account deletions to recycle numbers.

On our verification system we do have the ability to replace the number if not working, have you used this functionality? We also have automatic refunds if paid by card, if by crypto its unfortunately manual. I would be happy to refund you if you wish, please contact us via our support channels.

Hey, We've been suffering from a lack of numbers recently, which is probably why you've received the same number (we've had a bug). Good news is that we have been now able to acquire more numbers, which means that our verification service has been improved significantly, that being said, if you wish I can also provide a refund for your session, please message us via our support help page in the dashboard.

Hey, We've been suffering from a lack of numbers recently, which is probably why you've received the same number (we've had a bug). Good news is that we have been now able to acquire more numbers, which means that our verification service has been improved significantly. We do explain that the verification session is 30 minutes (we've actually increased it from 20 minutes to 30 minutes, with 20 minutes being quite standard). If you wish, I can also provide a refund for your session, please message us via our support help page in the dashboard. Please let me know, thanks!