FixedFloat

Hello, We never freeze user funds without reason, if the user has provided all the evidence that he is not involved in a crime - we unfreeze the funds and carry out an exchange or return the funds. If you are referring to claims by individual users, each of them was considered and resolved individually. We do not support the use of our service for fraudulent purposes. The rules of our service prohibit using the service for any illegal purposes. If clearly fraudulent or stolen funds are sent to our addresses, we have the right to request information about the source of the funds to ensure that the funds were received in good faith. We value our reputation and do not want to be accomplices in crimes, which, if ignored, could result in our service being blocked.

Hello, We never freeze user funds without reason, if the user has provided all the evidence that he is not involved in a crime - we unfreeze the funds and carry out an exchange or return the funds. The rules of our service prohibit using the service for any illegal purposes. If clearly fraudulent or stolen funds are sent to our addresses, we have the right to request information about the source of the funds to ensure that the funds were received in good faith. We value our reputation and do not want to be accomplices in crimes, which, if ignored, could result in our service being blocked.