There is an issue with pending resolution going on: https://old.reddit.com/r/Monero/comments/1d8olsd/swapter_225_xmr_missing/

swapter
ToS

Exchange more than 1200+ coins on all available networks, quickly and easily.

KYC LEVEL 2

The exchange may request KYC from any user at any time, typically triggered by an automated flag system, leading to a temporary block of funds.

Automated Risk-Prevention System May require KYC/SOF by policy/law May block 'suspicious' transactions Refunds may require KYC No registration needed API available Source code is private JavaScript needed
(updated 17 hours ago)
ToS Review ?

Automated, ai-driven monthly ToS reviews.

Last Check: Unknown

Not ToS reviews for this service (yet).

Matrix Comments ?

Beware of fake reviews and accounts. Verify user profiles and conduct your own research.