Repeated checks over time passed
Swap between coins with fast and easy user experience, no sign-up required.
Sideshift.ai is an exchange service that accepts Bitcoin. It may request KYC in rare cases and has a score of 6/10. There are 8 user ratings averaging 3/5.
Scores
- Rare KYC
- No routine KYC, but may request it or block funds if compelled by authorities, legal orders, or internal risk review. Refunds are subject to policies.
- Transaction monitoring -1 0
Deposits are analyzed for blacklisted sources. This service automatically scans transactions AML scores. Flagged transactions may require KYC/SoF verification to complete the trade or unfreeze funds. Resolution depends on the individual service's policy, as some may issue refunds without verification.
Deposits are analyzed for blacklisted sources. This service automatically scans transactions AML scores. Flagged transactions may require KYC/SoF verification to complete the trade or unfreeze funds. Resolution depends on the individual service's policy, as some may issue refunds without verification.
-1 Privacy0 Trust
- Rare KYC -5 0
No routine KYC, but may request it or block funds if compelled by authorities, legal orders, or internal risk review. Refunds are subject to policies.
No routine KYC, but may request it or block funds if compelled by authorities, legal orders, or internal risk review. Refunds are subject to policies.
-5 Privacy0 Trust - Source code is private 0 -1
The service's source code is not public, so it cannot be reviewed or audited by the community. This limits transparency.
The service's source code is not public, so it cannot be reviewed or audited by the community. This limits transparency.
0 Privacy-1 Trust - Identity-Free registration +10 0
Users can create accounts without giving personal information (such as full name, address or phone number). Note that some services might initially allow this, but they may subsequently request personal information (i.e. Automated flagging systems, Shotgun KYC...).
Users can create accounts without giving personal information (such as full name, address or phone number). Note that some services might initially allow this, but they may subsequently request personal information (i.e. Automated flagging systems, Shotgun KYC...).
+10 Privacy0 Trust - Verified 0 +10
Passed repeated checks over time and showed consistent behavior. Read more about the listing statuses.
Passed repeated checks over time and showed consistent behavior. Read more about the listing statuses.
Check out the proof.
0 Privacy+10 Trust - No registration needed +5 0
Users can access and use the service without creating an account. This enables a faster and more convenient user experience while also offering enhanced privacy and anonymity.
Users can access and use the service without creating an account. This enables a faster and more convenient user experience while also offering enhanced privacy and anonymity.
+5 Privacy0 Trust - Mature service 0 +5
This service has been operational for 7 years. While this indicates stability, it is not a future-proof guarantee.
This service has been operational for 7 years. While this indicates stability, it is not a future-proof guarantee.
0 Privacy+5 Trust - API available 0 0
An API is available for programmatic interaction with this service.
An API is available for programmatic interaction with this service.
0 Privacy0 Trust - JavaScript needed 0 0
The service requires the user to enable JavaScript in order to access and use its features.0 Privacy0 Trust - Telegram bot available 0 0
The service has a Telegram bot available.
- Base score +50 +50
Overall = 60% Privacy + 40% Trust (Truncated)
Terms of Service Review
SideShift.ai is a non-custodial cryptocurrency swap service that utilizes third-party automated risk screening. Flagged transactions may be frozen and require identity verification (KYC) before funds are processed or refunded.
Automated Risk Screening
The service subjects all transactions to an automated risk management system operated by third-party risk solutions to determine the source and destination of funds.
KYC Required for Refunds
If a transaction is flagged and deemed unacceptable, the deposit is held. Users with flagged deposits of a serious nature are required to complete verification before receiving a refund.
Extensive Data Tracking
The service aggregates logging data including IP addresses, browser types, and device identifiers. The Chrome Extension can read page content to identify cryptocurrency names and wallet addresses.
Data Sharing with Authorities
SideShift explicitly reserves the right to retain transaction data and transfer it to government bodies for the prevention and disclosure of prohibited or illegal actions.
Non-Custodial
SideShift.ai does not provide custodial services and does not store digital currency as part of user transactions.
Prohibited Jurisdictions
The service prohibits use by citizens or residents of the United States, Cuba, Iran, North Korea, Saint Kitts and Nevis, and Syria.
Reviewed from sideshift.ai/legal
ToS reviews are AI-generated and should be used as a reference only.
Events
View all-
Attribute removed
Attribute "Non-custodial wallet" was removed from sideshift.ai
-
KYC update
KYC level changed from 3 to 2
Evidence and Review History
Passed repeated checks over time and showed consistent behavior.
- No review checks have been published yet
- Last review Jul 1, 2025
- Verified Jul 1, 2025
- Operating since Jan 5, 2019
Comments
Some of trades went well, but they held up for "human review". During the time I incurred market losses. I will update appropriately if they do the right thing and either refund or process the trade.
SideShift.ai is smooth, fast, and verified — swapping crypto has never been easier. Love the clean interface and instant exchange! 🔄✅
I have been a long-time user of this service, but I now strongly advise against it, even for small transactions. I consistently used the same address for various exchanges without any issues. However, my most recent exchange was flagged, and my funds were locked for seven days, citing the need to verify them. Additionally, the response time from their third-party "risk-management team" was excessively slow; they should have resolved my case within 48 hours, but it took much longer. After asking further information about this situation and their risk management system, they processed my refund (without even waiting one day). They are not reliable and I don't trust them anymore. They do NOT deserve a 6 out of 10 overall score.
Used them a few years ago. I sent 50K$ to the wrong chain. Contacted support and they refunded me. They blessed me.
Not as privacy-focused as it used to be, but still a solid swap/bridge with great support. Sadly, they have delisted Monero and Zcash a while ago. They reject and refund "non-clean" coins. But for clean coins it's great imo
Funds were blocked due to having the incoming funds to my ethereum account from eXch. They eventually issued a refund but their automated systems wont allow trades from eXch linked accounts.
Suspended my transfer with error "The receiving wallet address entered for the shift has exposure to darknet markets. We cannot send funds there." Fortunately refunded after like 2 day.
Sideshift is not friendly, they demand their partners route them their users' IPs. It's written in their API documentation, any partner integrating them should redirect the user's IP. They should be downgraded even more. I don't say removed because people must know this https://docs.sideshift.ai/api-intro/permissions
I must say that while I know Sideshift works well, in my particular case, once or twice, they held my funds for days, subjected the transaction to manual review, but didn't ask for KYC or inquire about the origin. It wasn't clear to me why they held the transaction.