njalla

njalla

Domain registration, VPS, and VPN. It doesn’t require any personal information from users to use its services and only needs an email address.

Scores

7
Overall
Good
69
Privacy
Good
59
Trust
Average
lvl. 2/4
KYC on authorities request
No routine KYC, but may cooperate with authorities, block funds or implement future KYC requirements.

Overall = 60% Privacy + 40% Trust (Truncated)

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Terms of Service Review

Njalla provides anonymous domain registration and hosting, collecting only email/XMPP and payment info. They act as the registered owner to protect user identity, but cooperate with authorities on illegal activities.

Authority Cooperation

Njalla reserves the right to provide relevant authorities with your contact information (email/XMPP) if you violate their terms, particularly for illegal activities.

Non-Refundable Payments

Payments are final and non-refundable, unless Njalla decides otherwise at their sole discretion.

Service Suspension/Termination

Njalla can suspend or terminate services and your domain registration if you fail to pay, provide inaccurate contact info, or use services for illegal activities. They can also assume ownership of your domain if you fail to renew.

Data Collection

Njalla collects only your email or XMPP address and payment information. They state they do not collect other personal data unless you provide it.

Domain Ownership

Domain names are registered under Njalla’s name by default, not yours, to enhance your privacy. You are the actual owner, and can request a transfer to your name at any time.

Reviewed from njal.la/tos

ToS reviews are AI-generated and should be used as a reference only.

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Verification

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Thoroughly tested and verified by the team. But things might change, this is not a guarantee.

Comments

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3.2
6 ratings
5
33%
4
17%
3
17%
2
0%
1
33%

AI Summary

Updated

User feedback on the domain service is mixed. Many criticize the lack of domain ownership and sudden domain suspensions without clear explanations, often citing issues with phishing accusations. Support is described as unresponsive, and some users report domains being held or sold at high markups. However, a few users appreciate the service for specific use cases like hacktivism and piracy, with no major issues reported by them.

  • Supports hacktivism
  • Supports piracy
  • No domain ownership
  • Sudden suspensions
  • Poor support
  • High markup sales
flourishing_changeling_2630
0 1/5
Valid order ID

Their user experience, interface and prices suck, you will not own the domain. Use established providers that accept crypto and avoid these amateurs like the plague.

gigantic_clock_8716
0 4/5

pricey; might suspend your domain without explanation if they think it’s something malicious (phishing/c2). piracy is fine, I think porn is fine too

individualistic_revenue_8231

Just to be clear, the website was not phishing nor c2 in any way nor was there any reason for them to believe it is. It was simply a false report being acted on and then not resolved.

About the following point: “Domain names are registered under Njalla’s name by default, not yours, to enhance your privacy. You are the actual owner, and can request a transfer to your name at any time.”

They absolutely did not allow us to do anything with the domain or look further into the issue. We were forced to watch the domain expire (which had quite a lot of traffic, etc.). Then the domain was magically caught by DropCatch with 2 bidders and went to auction, at the lowest price (we did not submit a backorder). DropCatch did not verify our submitted KYC details in the 72 hours the auction was taking place, as such we could not place a bid on it. No one else placed a bid on the domain.

And now it is being held by an agency, who is trying to sell it for around a 50x-100x markup.

We placed our trust in them starting our business, it was obviously a bad decision. Regardless of what their ToS says, you are NOT the actual owner of the domain. They can do anything with your domain as they please, you simply get access to control it, and apparently, if they think they will get money out of you, they are more than happy to disable your access and then try to extort you later on.

And even if they believe that the domain breaches their ToS (which again I will stress, it did not), I believe it is very scummy behavior to not hand it over and let it transfer to another registrar, you are the owner after all according to the ToS, right?

Just simply go with a normal registrar, it is not worth dealing with them. You can find plenty of similar cases if you search.

gigantic_clock_8716

damn that’s rough…

inaccurate_hairstyle_4096
0 1/5

I would definitely not recommend using them for domains. The domain was disabled for “phish” (that was their reply - a single word) according to their support team, which took multiple tickets to even get an answer on, was treated like garbage, never got it reenabled even though it was obviously not a phishing website.

They also did not allow to move the domain or do anything with it.

Added context: User provided screenshot

Trêvoid
0 3/5

First of all, you don’t own the domain name when you register with using their service, this is really important and secondly they might suspends domains they doesn’t like right and left, depending on your political views.

wide_deodorant_4724
0 5/5

I have bought many domains through Njalla and never had any issues so far.

frustrating_recommendation_5546
0 5/5

Have been using them for many years. VPS and VPN are pricy for what they are but from my experience, they are the best service for domains. While they do suspend some domains hosting illegal content (phishing, pharma, etc) I never had any issues hosting hacktivism and piracy projects with them.