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IncogNET

IncogNET

Private web Hosting, KVM VPS, Dedicated Servers, Domain Names and VPN.

Scores

6
Overall
Okay
64
Privacy
Good
54
Trust
Average
lvl. 2/4
KYC on authorities request
No routine KYC, but may cooperate with authorities, block funds or implement future KYC requirements.

Overall = 60% Privacy + 40% Trust (Truncated)

Learn about scores All attributes list

Terms of Service Review

IncogNET collects only an email address and payment records. No email verification. They will comply with lawful orders but cannot share what they don’t know.

Law Enforcement

IncogNET will comply with legal orders to disclose collected information. However, they emphasize they cannot share what they do not know, encouraging users to practice good operational security.

Data Collection

Only an email address is collected during sign-up. No email verification is required, allowing the use of anonymous email services. Transaction IDs are kept for payment verification and auditing.

Marketing & Sharing

User information will never be sold or used for marketing that identifies individuals. They will not publicly reveal that any customer uses their services.

Right to be Forgotten

Users have the ‘Right to be Forgotten’. Upon service cancellation, records are removed from the customer portal and servers, typically quarterly, but can be expedited upon request.

Payment Processing

They do not store credit/debit card numbers. Payments are processed via Stripe or PayPal, or through their in-house BTCPayServer for cryptocurrencies.

Staff NDAs

All staff, contractors, or third-party help have signed Non-Disclosure Agreements, strictly prohibiting the sharing of any information related to the business, customers, infrastructure, or network, unless required by law.

Reviewed from incognet.io/privacy

ToS reviews are AI-generated and should be used as a reference only.

Events

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  1. Attribute change

    An attribute was removed (details unavailable)

  2. KYC update

    KYC level changed from 1 to 2

  3. Updated info

    Cash attribute removed, since it is not accepted

    Source
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Comments

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5
1 ratings
5
100%
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AI Summary

Updated

IncogNet is praised for privacy protection and free speech support but criticized for poor support response, unusable portal, and self-managed services. Users report delays in support tickets, portal issues, and lack of email communication. Domain transfers can be problematic, and migrations cause downtime. Despite privacy strengths, these flaws impact reliability.

  • Privacy protection
  • Free speech
  • Anonymous signup
  • Unresponsive support
  • Unusable portal
  • Self-managed services
  • Domain transfer issues
  • Migration delays
  • No email communication
extracurricular_directorship_6551

The trap host.

Despite it truly not needing personal data and protecting free speech (as far as I can see), this host has other flaws that make it very much sub-optimal. Namely:

  • Their business model is based on creating more products without supporting the existing ones adequately. Source: https://lowendtalk.com/discussion/197450/incognet-and-lack-of-support
  • Their portal is unusable, with moving at snail speed and logging you out every few minutes in addition
  • They basically ignore support tickets, even while saying they get to them in five days maximum. Weeks or months of waiting times are common
  • They don’t accept E-mail communication like literally every host out there
  • They call their services “self-managed”, meaning you can’t really expect them to fix any issues, even ones of their own making (for example, the recent prolonging of migrations by weeks, leaving servers unable to turn on)

The host is a trap because it seems really good at first glance, but it is an illusion. Looking any deeper beyond “wow has free speech and privacy! sign me up!” will reveal it easily. And you will inevitably learn the issues if you use them for long enough. Don’t make my mistake. Oh, I almost forgot. Domain transfer is unavailable for some reason, if you make the blunder of using them as a registrar. At least for me. And again, don’t expect them to answer your support tickets because you need divine intervention for that to happen.

2 stars because well, you can sign up anonymously and they don’t ban for offensive or unconventional content as far as I can see. But that is not enough to redeem them when so many hosts now do the same, without the other flaws.

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twisting_berth_1589
0 5/5

I’ve used IncogNet for quite a while, they are privacy friendly. Only their support might be unresponsive some times.