Not reviewed by the team
Exchange Bitcoin and 1000+ altcoins in a fast, simple, and secure way.
Changelly is an exchange service that accepts Monero, Bitcoin, and Fiat. It may request KYC during risk checks and has a score of 2/10.
Scores
- Shotgun KYC
- May request KYC or block funds mid-flow, typically via AML checks, transaction limits, or liquidity partner rules. Refunds are subject to policies.
Automated systems flag suspicious transactions, triggering a 'Customer Identification Procedure' that freezes the transaction. Users must provide ID, a selfie, and source of funds documentation via SumSub to proceed. Failure to verify can result in the account being blacklisted and transactions restricted.
- May require KYC/SOF by policy/law -6 -4
If obliged by law or in accordance with the service's internal policy, this service may at any time require mandatory procedures such as identity verification, KYC or provide Source of Funds (SOF) information.
If obliged by law or in accordance with the service's internal policy, this service may at any time require mandatory procedures such as identity verification, KYC or provide Source of Funds (SOF) information.
-6 Privacy-4 Trust - May Freeze or Seize Funds 0 -3
These services use internal checks to monitor for suspicious activity. If a transaction is flagged as suspicious, your funds may be frozen or seized. Sometimes they allow users to unlock funds by providing Source of Funds information, or KYC.
These services use internal checks to monitor for suspicious activity. If a transaction is flagged as suspicious, your funds may be frozen or seized. Sometimes they allow users to unlock funds by providing Source of Funds information, or KYC.
0 Privacy-3 Trust - KYC required for refund on AML flag -2 0
If a deposit is flagged by the AML system, the service requires identity verification before returning the funds.
If a deposit is flagged by the AML system, the service requires identity verification before returning the funds.
-2 Privacy0 Trust - Transaction monitoring -1 0
Deposits are analyzed for blacklisted sources. This service automatically scans transactions AML scores. Flagged transactions may require KYC/SoF verification to complete the trade or unfreeze funds. Resolution depends on the individual service's policy, as some may issue refunds without verification.
Deposits are analyzed for blacklisted sources. This service automatically scans transactions AML scores. Flagged transactions may require KYC/SoF verification to complete the trade or unfreeze funds. Resolution depends on the individual service's policy, as some may issue refunds without verification.
-1 Privacy0 Trust
- Potential risk -10 -15
The service is operating abnormally, or shows exit-scam patterns. AVOID using it while this attribute is in place.
The service is operating abnormally, or shows exit-scam patterns. AVOID using it while this attribute is in place.
-10 Privacy-15 Trust - Shotgun KYC -15 0
May request KYC or block funds mid-flow, typically via AML checks, transaction limits, or liquidity partner rules. Refunds are subject to policies.
May request KYC or block funds mid-flow, typically via AML checks, transaction limits, or liquidity partner rules. Refunds are subject to policies.
-15 Privacy0 Trust - Service Termination Policy 0 -4
The service provider can terminate access to services at any time without notice, at their sole discretion.
The service provider can terminate access to services at any time without notice, at their sole discretion.
0 Privacy-4 Trust - May suspend your account 0 -4
The service reserves the right to suspend or limit access to your account. For example, if you have overdue payments or you violated the service's ToS.
The service reserves the right to suspend or limit access to your account. For example, if you have overdue payments or you violated the service's ToS.
0 Privacy-4 Trust - Slow processing times 0 -4
Users often experience slower-than-desired processing times with this service.
Users often experience slower-than-desired processing times with this service.
0 Privacy-4 Trust - Data Sharing -3 0
Personal and account data may be shared with authorities and third-party providers for compliance, fraud prevention, and service provision.
Personal and account data may be shared with authorities and third-party providers for compliance, fraud prevention, and service provision.
-3 Privacy0 Trust - Refunds may need personal information -3 0
When requesting a refund, it may be necessary to share personal information. For example, to return an item through a proxy store, you may need to send the item back to the proxy, which involves disclosing your name and address in certain countries where the sender must be identified.
When requesting a refund, it may be necessary to share personal information. For example, to return an item through a proxy store, you may need to send the item back to the proxy, which involves disclosing your name and address in certain countries where the sender must be identified.
-3 Privacy0 Trust - Account required -1 0
Users require creating an account with the service in order to access and use its features.
Users require creating an account with the service in order to access and use its features.
-1 Privacy0 Trust - Source code is private 0 -1
The service's source code is not public, so it cannot be reviewed or audited by the community. This limits transparency.
The service's source code is not public, so it cannot be reviewed or audited by the community. This limits transparency.
0 Privacy-1 Trust - Accepts Monero +5 0
This service accepts Monero, a privacy-focused cryptocurrency that provides enhanced anonymity.
This service accepts Monero, a privacy-focused cryptocurrency that provides enhanced anonymity.
+5 Privacy0 Trust - Mature service 0 +5
This service has been operational for 11 years. While this indicates stability, it is not a future-proof guarantee.
This service has been operational for 11 years. While this indicates stability, it is not a future-proof guarantee.
0 Privacy+5 Trust - Legally registered 0 +2
Legally registered as Marella LLC in Saint Vincent and the Grenadines 🇻🇨.
Legally registered as Marella LLC in Saint Vincent and the Grenadines 🇻🇨.
0 Privacy+2 Trust - Community contributed 0 0
Listed, but not yet reviewed by the team. Read more about the listing statuses.
Listed, but not yet reviewed by the team. Read more about the listing statuses.
0 Privacy0 Trust - Third-Party Liquidity 0 0
Swaps on this service use liquidity from a network of external, third-party providers. The service itself does not hold the liquidity pools.
Swaps on this service use liquidity from a network of external, third-party providers. The service itself does not hold the liquidity pools.
0 Privacy0 Trust - Email required 0 0
To create a user account in this service, you need to provide a valid email.0 Privacy0 Trust - JavaScript needed 0 0
The service requires the user to enable JavaScript in order to access and use its features.0 Privacy0 Trust - Some countries are restricted 0 0
Offered services may not be available in some countries due to logistics, regulations or arbitrary decisions. Please check for any restrictions before use.
Offered services may not be available in some countries due to logistics, regulations or arbitrary decisions. Please check for any restrictions before use.
0 Privacy0 Trust - Base score +50 +50
Overall = 60% Privacy + 40% Trust (Truncated)
Terms of Service Review
Not available on community contributed services
changelly.com/terms-of-use changelly.com/aml-kyc changelly.com/faq changelly.com/privacy-policy changelly.com/competent-authorities changelly.com/aml-kyc
Events
View all-
Attribute removed
Attribute "Refunds may require KYC" was removed from Changelly
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Attribute added
Attribute "KYC required for refund on AML flag" was added to Changelly
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Attribute added
Attribute "Potential risk" was added to Changelly
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Attribute added
Attribute "Account required" was added to Changelly
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Attribute added
Attribute "Email required" was added to Changelly
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Attribute removed
Attribute "No registration needed" was removed from Changelly
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Description update
Description was updated
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Attribute change
An attribute was removed (details unavailable)
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Attribute removed
Attribute "Custodial wallet" was removed from Changelly
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Currency update
Currencies updated: added MONERO, FIAT, removed CASH
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Attribute added
Attribute "Some countries are restricted" was added to Changelly
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Attribute added
Attribute "Third-Party Liquidity" was added to Changelly
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Attribute change
An attribute was removed (details unavailable)
Evidence and Review History
Listed, but not yet reviewed by the team.
- No review checks have been published yet
- Last review Unknown
- Listed Jul 23, 2025
- Operating since Jan 1, 2015