Verified

Repeated checks over time passed

bitcoinvn

bitcoinvn

Verified

Exchange many cryptocurrencies and digital assets. Within minutes. No sign-up required.

Bitcoinvn is an exchange service that accepts Monero, Bitcoin, and Lightning. It may request KYC in rare cases and has a score of 6/10. There are 6 user ratings averaging 4/5.

Compare rates Find the best rate across privacy-respecting exchanges.

Scores

6
Overall
Okay
54
Privacy
Average
74
Trust
Good
lvl. 2/4
Rare KYC
No routine KYC, but may request it or block funds if compelled by authorities, legal orders, or internal risk review. Refunds are subject to policies.
KYC Policy

AML-flagged deposits are paused and may require KYC/SoF review. If cleared, users can complete the swap or get a refund (network fee only); if KYC is refused, refund may take up to 30 days and the address may be blacklisted. Refunds never require KYC.

Privacy 54 Ă— 60% + Trust 74 Ă— 40% = Overall 6/10
Learn about scores All attributes list

Terms of Service Review

BitcoinVN is a Panama-based exchange providing crypto and fiat swaps. It uses automated risk monitoring that can pause transactions and mandate KYC/Source of Funds verification.

Automated Risk Monitoring

An automated system screens transfers. Flagged transactions are paused immediately for manual compliance review and potential KYC or Source of Funds requests.

KYC Refund Terms

Cleared users can request a refund minus network fees within 5 days. Refusing KYC results in funds held up to 30 days before refund, and potential address blacklisting.

Prohibited Jurisdictions

Citizens and residents of the United States, Iran, Cuba, and North Korea are prohibited from using the service.

Law Enforcement Sharing

BitcoinVN reserves the right to share user materials, transaction IDs, IP addresses, public addresses, and bank details with law enforcement upon request.

Asset Recovery Fees

Incorrect deposits under $100 USD are generally not recovered. Successful recoveries trigger a fee of $250 USD or 50% of the deposit plus network fees.

Mixing Prohibited

Using the service to break transaction history between sending and receiving addresses (mixing or tumbling) is explicitly prohibited.

Reviewed from bitcoinvn.io/terms bitcoinvn.io/kyc-policy

ToS reviews are AI-generated and should be used as a reference only.

Events

View all
  1. Information

    Operator entity changed

    The operator entity changed from CTY TNHH BVN STAR (Vietnam) to BVX Solutions Inc. (Panama).

    Source
Listing edits (14)
  1. Listing edit

    KYC update

    KYC level changed from 3 to 2

  2. Listing edit

    Attribute removed

    Attribute "May require KYC/SOF by policy/law" was removed from bitcoinvn

  3. Listing edit

    Attribute added

    Attribute "Refunds without KYC on AML flag" was added to bitcoinvn

  4. Listing edit

    Attribute removed

    Attribute "Refunds may require KYC" was removed from bitcoinvn

  5. Listing edit

    Attribute removed

    Attribute "Transaction monitoring" was removed from bitcoinvn

  6. Listing edit

    Attribute added

    Attribute "Transaction monitoring" was added to bitcoinvn

  7. Listing edit

    Attribute added

    Attribute "May require KYC/SOF by policy/law" was added to bitcoinvn

  8. Listing edit

    Verification step added

    "Routine test swaps" was added

  9. Listing edit

    Verification update

    Verification status changed from APPROVED to VERIFICATION_SUCCESS

  10. Listing edit

    Attribute added

    Attribute "Legally Registered Entity" was added to bitcoinvn

  11. Listing edit

    Attribute added

    Attribute "Good Customer Support" was added to bitcoinvn

  12. Listing edit

    Attribute removed

    Attribute "Non-custodial wallet" was removed from bitcoinvn

  13. Listing edit

    Attribute added

    Attribute "Own liquidity" was added to bitcoinvn

Learn about events

Evidence and Review History

Verified

Passed repeated checks over time and showed consistent behavior.

  • 1 passed
  • Last review Feb 27
  • Verified Jul 30
  • Operating since Dec 9, 2013

Verification Steps

Comments

About comments

  • Comments are visible after approval.
  • Moderation is light.
  • Double-check before trusting.
5
50%
4
33%
3
0%
2
0%
1
17%

AI Summary

Updated

Users report fast crypto swaps and appreciate processing transactions without mandatory identity checks. However, some mention occasional support delays over weekends and frozen funds or unexpected identity verification requests.

  • fast swaps
  • no kyc required
  • support delays
  • unexpected kyc
suicidal_examiner_871
Untrusted User
0 • 5/5 0%

Cringe that it's custodial and so on. But never had an issue.

eight-hour_hag_1942
0 •
Order ID checked

won't send me my own 4$ sent by mistakeinstead of 5$

pluja
Admin
0 •

Hello, have you reached out to support?

green_trolley_4671
Single review
0 • 1/5 10%

DO NOT USE!! They just scammed me. I swapped for XMR a week ago, all went smoothly, decided to swap those XMR fro USDC yesterday. Sent the same XMR the exchange sent to me back to them and they put the order on hold and demanded KYC. I upload my documents and the exchange tells me to cut the BS and blocks me on telegram because on there I'm using an Iranian number altho I'm Romanian. Sure I bought telegram accounts for privacy reasons. That's not illegal but stealing funds is. I sent the XMR they had sent to me back to them in order to swap it from USDC and they just scammed me. DO NOT USE!!

BitcoinVN
Support at bitcoinvn
0 •

Team BitcoinVN replied here: https://www.trustpilot.com/users/6971045e60a40b2257ba020c

"This review was written by a scammer who used BitcoinVN to exchange funds acquired through fraud. The scammer persistently claims that he had only deposited the XMR we had previously sent him, attempting to distract from the fact that the funds they used to purchase the XMR were obtained illegally, which we discovered later.

The scammer acquired KYC documents from a Romanian individual (who, by the way, has an entirely different name than the scammer’s brand new Trustpilot account) to unlock the frozen deposit. This scammer is one of the most annoying ones we’ve encountered so far.

We are dedicated to maintaining the integrity of our exchange and will not tolerate any criminal activity on BitcoinVN. We will be collaborating with law enforcement authorities to return these funds for their rightful owner, and perhaps bring this scammer and his accomplices to justice."

All of the above can be confirmed by various counterparties involved in the case ( --> legal[at]bitcoinvn.io ].

  • Team BitcoinVN
bubbling_machinist_593
Single review
0 • 4/5 10%

They are legit. Swapped up to a few 100$s. Had a problem once with an XMR to BTC swap which randomly vanished after I already sent the funds. Their TG support answered quickly but they could not send an immediate refund on a friday and the funds were stuck until monday which would be pretty annoying if it was a larger amount.

very_criticism_3616
Single review

Did 2500 USDT to LTC on ERC20. For anyone wondering i paid 70$ fee total.

punishing_contemporary_9953

Used several times in 2025 for exchanges in amounts up to 50K$ at once with clean funds for XMR and USDT and BTC trades. No KYC ever asked for. Exchanges always completed quickly. Used most recently October 2025 for 2K$. No problem at all.

gigantic_clock_8716

Exchanged XMR > VND and VND > XMR many times, never encountered KYC or blocked funds

oncoming_oracle_7127

I have tried BitcoinVN many times before. They are really good, precise and very fast too.

TrĂŞvoid

I do have trust in BitcoinVN because their team seems to me legit, i even heard this from others. Users might give a try for a small amounts.