showy_mimic_4371

This is not false information or speculation. Your own support team confirmed in my ticket that there was an “ongoing issue with the Mastercard API” and that you were working to restore it. My Mastercard was cancelled while it still had funds on it, and I have repeatedly asked for my money to be refunded or transferred. Proof of the support ticket and my repeated requests is here: https://ibb.co/gLPCCmCP I have also asked multiple times in your Telegram chat. Telling me to “contact live support” is not helpful when I have already done that repeatedly and still have not received my funds back. You can say the cards are operational now, but that does not change the fact that my card was cancelled, my funds became inaccessible, and my refund has not been processed. Please stop trying to make this look like misinformation and return the money owed.

DO NOT TRUST Solvocard with your money. I created a crypto virtual card with Solvocard and spent a significant amount through their platform. Recently, it appears that all Solvocard Mastercards were cancelled after their card issuer pulled support, leaving users unable to access their funds. In my case, $204 USD is still missing. For multiple days, Solvocard support repeatedly told me the money would be returned to my account “the next day”, but that never happened. They have continued to delay without providing a proper solution or a clear timeframe. Based on my experience, Solvocard is extremely unreliable and I strongly recommend avoiding them. Do not deposit or spend money with them unless you are prepared for the risk of losing access to your funds.