demeaning_revenue_6160

Why do you even lie in first place if it was clear to you that multiple accounts are affected and that you cannot keep your promise?

even if you spend only 1 euro, they charge 0.40 - It is crazy

It is crazy that your words are straight up lies. Your card works, yes. You charge fees, you do not communicate, yes and that's the only thing I criticise. Why don't you tell that the charge of FX fees is at least 0.50$?? It is nowhere communicated and this is the thing I criticised on the Visa if you could have read. And it is crazy that you still don't know your fees. The Mastercard has an Auth fee every transaction and not every depostit. So even if I spend 1€, I have to pay additional 0.40€. You claim it was stated on the website where it cleary said FX/ Auth fee, so why should you mention FX if it is a fee for every transaction? Btw, when not logged in it says no FX fees. So what is true now?! Can you please do your job? Who cares if you are a bank or not. OVERALL - DON'T TAKE PART IN THIS IF YOU DO NOT WANT TO BE SURPRISED. Mastercard fess listed are incomprehensible and they charge 0.40€ every transaction (not every deposit) - Even their support told me there was not such a fee. Unfortunately I cannot prove this as they don't store support history and the transcription download does not work. They say I would have talked with a bot, if that was a bot, it is crazy prompting and still their problem. If they have a bot, it should know the fees. Visa has 0.50$ minimum for every cross border transaction which is only communicated as 2% fee (static 0.50$ is not 2% lol) In the end they cancelled my credit cards because I told them it is bullshit what they do here. Good thing: They promised to send back the available funds, let's see if they really do. Bad thing: They don't refund the 2x 99$ costs for the credit cards although I could not even use them for a week and although they lied regarding the fees. Don't trust them bros

Bro it is your card and you don't tell the user that there is a fixed charge with fx fees and you just don't communicate it. There is always at least 0.50$ deducted additionally for every payment + % a further fee for "cross border transactions". And what's now with the Mastercard why do you charge 0.40€ for every transcation even if it is done in €? Do you now also blame Mastercard for that?

They are not transparent with their fees. I had the visa and the Mastercard and on both there are fees deducted from the payments that were not told in the beginning. And it seems they themselves even have no idea about it. And this additional to the 2% fee from payment by the crypto provider. Sometimes Support is quick, sometimes they just not reply and they seem to have no idea about their products.