closed_relapse_3631

Happy to clarify. Monero is private by design, but our confirmation system maps deposits to sessions. Since we use static wallets for privacy and consistency, extra checks are sometimes needed, especially if memos are missing or the timing overlaps with flagged activity. By metadata, we mean internal behavior signals like unusual signups, repeated failed attempts, or odd dashboard activity. It is never about identity, just filtering misuse without collecting personal info. We understand delays are frustrating and we are working to streamline flagged cases while keeping the platform clean. Voizhen does not rely on this listing for growth or reputation. Most traffic comes from trusted referrals, not random reviews. We have been transparent and fair. This will be our final post. Serious users always get support. Our focus stays on privacy and responsible access.

Just to add, because of the nature of our service we get targeted heavily by scammers and spammers trying to use SIP trunking and eSIMs for malicious or abusive purposes. As a privacy-first provider we walk a fine line between staying anonymous-friendly and preventing bad actors from abusing our platform. This means deposits sometimes go through additional manual checks, especially from users showing red flags like mismatched metadata, aggressive support messages, or suspicious usage patterns. We're not in the business of blocking real users but we absolutely filter and slow down access when something feels off. That’s part of our duty as a responsible telecom platform. We don’t just provide service blindly. Abuse prevention and privacy don’t always play nice but we do our best to balance both, and we’d rather delay one bad actor than risk compromising the whole platform for everyone else. Thanks for understanding.

We respect your role as an admin, but it's important to separate anecdotal frustration from objective platform performance. Yes, we process deposits manually in some cases, especially for Monero which requires extra confirmation checks to maintain privacy integrity. That is stated clearly on our deposit page and in our onboarding instructions. Delays are not ideal, but they are not malicious. The queue system exists precisely to prevent fraud and protect our users from abuse. Calling that evasive is a mischaracterization. We responded and explained the queue status, which you acknowledged. Claiming no UI indication is also inaccurate. We are transparent about payment flow and confirmation logic. Our userbase interacts with the service daily without issues. This sudden influx of negative feedback from newly registered KYCnotme accounts does not reflect typical client experience. We are committed to privacy and abuse prevention, not speed-chasing or making promises we cannot keep. We are always open to technical dialogue or even verifying deposit flows in real time if needed. But the scam label is unfair, and this type of review only fuels confusion for serious users. Let us keep the focus on improving the space, not punishing privacy-first platforms that do not cut corners.

Voizhen Support Response (Official) We appreciate transparency but this scam accusation is misleading and lacks full context. Voizhen is a privacy-first telecom platform offering anonymous SIP trunking, eSIMs, and VoIP. Our use of static wallet addresses is intentional to reduce blockchain fingerprinting and help with payment reconciliation. Deposits are processed automatically but can be delayed due to confirmation times or missing memos which are clearly noted in our instructions. We do not hold funds, and we do not ask for KYC. Support volume is high so spammy or aggressive followups are filtered automatically. It's worth noting all negative feedback on this listing comes from brand new accounts that appeared within hours of each other, which raises obvious questions. Meanwhile, we continue serving real users every day without issue. If you're a genuine user with a genuine issue just reach out to us and we will help like we always do. False reports and smear campaigns won't affect our commitment to privacy and access.

Hi, this issue has been resolved. All deposits are processed and reflected correctly. We also have a dedicated support and ticket system for issues like this it’s always best to reach out there first before posting negative feedback. Feel free to open a ticket on the site if you're still having trouble. Best regards, Voizhen Team