KYC? Not me!

ChangeNow

7.25 KS

Fast Crypto Swaps, Free of Custody.

Quick Info

BTC available XMR available

You can't buy with FIAT

Crypto exchange available No account needed

Non-P2P Exchange

Detailed Info

Description

ChangeNOW is a non-custodial crypto-to-crypto exchange where you can trade a large number of coins quickly, conveniently, registration-free, and without any limits. Although it normally does not require KYC it could be that one of your transactions is marked as suspicious and then they will require you a KYC procedure. The suspicious transaction detection system is not public so we can't know what may trigger this. You can get a refund to your address if you don't want to provide your information (without KYC).

Verified

This is a trusted exchange. It has been tested by KYCNOT.ME or it has a long-time good reputation.

KYC Check

The automated KYCNOT.ME check has failed for this exchange. The exchange may require KYC for some cases or ToS may have changed since the listing and may need review.

EXTRACTED SUSPICIOUS TOS:

ChangeNOW strives to protect our clients from any type of scams and fraudulent activities in the crypto world and complies to all rules and regulations present at the moment, and one of the ways that enables us to do so is the KYC/AML procedure.

This procedure confirms the absolute legality of the transaction carried out by you before the regulatory institutions. Thus, you confirm that you are a law-abiding citizen and the state has no reason to address any claims towards you.

ChangeNOW’s AML/KYC procedure is supported by an automated risk prevention system. If a transaction is marked suspicious by this system, the exchange is put on hold and the customer in question is then asked to confirm their identity.

There is a certain set of criteria that the system employs; however, they can’t be made public, otherwise there will be people who will try to abuse those criteria in order to cheat the algorithm.

This system has proven to be very useful against money launderers and scammers, since the KYC process allows us to tell an honest customer apart from a scammer very quickly and without any trouble.

Each KYC case is handled individually. If a certain client is eligible for the procedure since their transaction had been marked as suspicious, they will have a special status update on the exchange page along with a Verify button; the button will lead to our KYC provider SumSub’s verification tool.

ChangeNOW is partnered with a KYC provider called SumSub. In order to get your identity verified, you will be offered to follow SumSub’s link (it will be under the Verify button) and complete the verification through a comfortable and smooth UI. You will have 3 days to complete the verification procedure, and if you don’t want to pass KYC, you can refuse and receive a refund.

After ChangeNOW has received the confirmation of you having passed the KYC procedure from SumSub, the exchange is completed, and the exchanged funds are then sent to the specified recipient wallet address.

We do everything in our power to maintain our reputation as a legitimate, law-abiding exchange service that can be safe for use by anyone, be it a regular person who doesn’t deal with crypto much or an experienced trader or miner; therefore, ChangeNOW reserves the right to apply the KYC/AML procedure to certain clients, wallet addresses and select assets.

ChangeNOW doesn’t support any money-laundering or other illegal activities; therefore, the service doesn’t enter any business agreements with individuals or business entities involved or suspected in such activities. Therefore, if a customer’s funds are suspected of illegal activities, the KYC procedure will be a little different – in that case, our support team will let you know.

In case a client doesn’t wish to disclose their identity for certain reasons and refuses to provide the documents, the KYC/AML procedure is considered failed and the deposited funds are then refunded to the address (or addresses) the deposit was made from, subtracting the network fees, within 24 hours. Then, ChangeNOW reserves the right to blacklist this address (or addresses), thus rendering it (or them) non-eligible for making deposits on the service.

In case a client submits a false set of documents, the KYC/AML procedure is considered failed and the deposited funds are then refunded to the address (or addresses) the deposit was made from, subtracting the network fees, within 24 hours. Then, ChangeNOW reserves the right to blacklist this address (or addresses), thus rendering it (or them) non-eligible for making deposits on the service.

Please bear in mind that ChangeNOW reserves the right to submit all the received materials to legal authorities (Interpol, Europol, and others) in case a corresponding request is received. You can read the official ChangeNOW's Rules of Anti-Money Laundering and Combating The Financing Terrorism compliance control here.

In order to purchase crypto with USD or EUR, you will need to enter your email address. It is a necessary step for user identification required by our third-party partner, Simplex.

To comply with Simplex's identification procedure, we recommend to use the same email address together with a debit/credit card’s information for each transaction.

All the documents that you might provide during ChangeNOW's KYC/AML procedures are encrypted and stored in specialized secure storage as long as required by law. We guarantee that they won't be sold to or shared with any kind of third party, excluding potential law enforcement requests.

If you’re the victim of theft and you suspect that stolen funds have been transferred to a ChangeNOW deposit address, you must open a support ticket and provide us with the following information:

If there is substantial evidence that suggests the funds were indeed stolen, ChangeNOW will do its best to temporarily freeze the assets. During the process, the police or Law Enforcement must provide us with a report on the ongoing case within 14 days after you submitted a support ticket.

Kindly note that we will be able to return frozen funds only per request of a Law Enforcement Authority. The request should have a clear intent to return the funds and have the information about the transaction in question.

The hard copy of the request should be sent to our postal address: Amsterdam, Kraanspoor 50, 1033 SE, Netherlands. Please send a digital copy of the request to [email protected] before sending the hard one.

Please note that the transaction might be stopped after the trading stage, depending on the time the report about stolen funds was received. In such cases, we will be able to return the funds in the asset to which the exchange was made (to-currency).

Yes, you can join our affiliate program and make 0.4% of the funds attracted by you. Here is the detailed instruction.

KYC Level: 2

The exchange may request KYC. Although KYC is not mandatory, the exchange reserves the right to require KYC for a certain user at a certain moment and may block funds. May be that a transaction is detected as suspicious or any other reason.

Non-Custodial Wallet

The exchange does not provide a wallet or it does not hold the private key.

Not Open Source

This service's code is not available.

Refunds without KYC

You can get a refund without KYC.

Read exchange Terms and Conditions